Bukas Finance Corp. ( alternatively referred to as “Bukas”, “the Company”, “we”, “us” or “our”) is a corporation duly organized and existing under the laws of the Philippines and is part of the Erudifi Group of Companies. Bukas, its assigns, affiliates, and related companies ("ErudiFi Group"), are committed to protect and respect your personal data privacy and in complying with the provisions of the Data Privacy Act of 2012 and its implementing rules and regulations.
Our Service entail that you provide us with information we can use to better understand you. Your privacy is our outmost concern and we will ensure that it will always be respected.
Your privacy is important to us. This policy is intended to help you understand:
- Information We Collect and Receive
- How We Use Information
- How We Share and Disclose Information
- How We Store and Secure Information
- How to Access and Control your Information
- Other Important Privacy Information
Information We Collect and Receive
We collect information about you when you provide it to us, when you go to use our Service, and when other sources provide it to us, as further described below.
Personal Information. Bukas may collect personal information such as a username and password, first and last name, phone number, e-mail address, home address, when you register for an account, use our Service, or if you correspond with us. We may also collect additional information you provide to us about your school, company, or employer, including transcript of records or other proof of education and/or employment, which we will consider to be personal information if it is linked to your identifying information. We may combine this information with data we collect from you through other methods, such as telephone conversations or electronic document exchange services.
Information Through Surveys of Customer Support: Bukas can also collect information when you participate in any survey, or provide feedback or problem you are experiencing with our Service. This may include:
- Records of any surveys that we may ask you to complete for research or marketing purposes;
- Information regarding a problem you are experiencing with our Service, including a summary of the problem you are experiencing, and any other documentation, screenshots or information that would be helpful in resolving the issue.
Log Data: Bukas collects information that your browser sends whenever you use our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, pages of sites that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, Bukas may use third party services that collect, monitor and analyze these information.
Cookies: Cookies are files with small amount of data, which may include an anonymous unique identifier. Like many sites, Bukas uses "cookies" to collect information. Bukas may send one or more cookies to your computer that uniquely identifies your browser and lets us help you log in faster and enhance your navigation through the site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of this Site.
How We Use Information
Bukas uses your Personal Information to operate, maintain, and provide to you the features of the Service. Below are some specific purposes for which we use the information we collect about you.
To provide the Service: We use information about you to provide the Service to you, including to process transactions with you, authenticate you when you log in, provide customer support, and operate and maintain the Service.
For research and development: We use collective learnings about how people use our Service and feedback provided directly to us to troubleshoot and to identify trends, usage, activity patterns and areas for integration and improvement of the Service.
To communicate with you: We use your contact information to send transactional communications via email or text, or in-app notifications, including responding to your comments, questions and requests, providing customer support, and sending you technical notices, updates, security alerts, and administrative messages. If an opt out is available, you will find that option within the communication itself or in your account settings.
Customer support: We use your information to resolve technical issues you encounter, to respond to your requests for assistance, to analyze crash information, and to repair and improve the Service.
For safety and security: We use information about you and your Service use to verify accounts and activity, to monitor suspicious or fraudulent activity and to identify violations of Service policies.
To protect our legitimate business interests and legal rights: Where required by law or where we believe it is necessary to protect our legal rights, interests and the interests of others, we use information about you in connection with legal claims, compliance, regulatory, and audit functions, and disclosures in connection with the acquisition, merger or sale of a business.
With your consent: We use information about you where you have given us consent to do so for a specific purpose not listed above.
How We Share and Disclose Information
We work with third-party entities who help us provide and improve our Service or who use advertising or related products, which makes it possible to operate and provide free services to our users. To the extent required under existing laws, rules, and regulations, the Company shall put in place the relevant agreements and protective measures to ensure the availability, integrity, and confidentiality of the Personal Information. Here are the types of third parties we can share information with about you:
Affiliates, and Related Companies: We are part of a group of companies owned by ErudiFi, Pte. Ltd. (formerly known as "Dana Cita Pte. Ltd.") a corporation duly organized and existing under the laws of Singapore ("ErudiFi Group"). We can transfer information to our affiliates and related company who provide us, among others, technical infrastructure services. In receiving your personal information, our affiliates and related companies agree to be bound by the provisions of the Data Privacy Act of 2012 and its implementing rules and regulations.
With your consent: We share information about you with third parties when you give us consent to do so.
Compliance with Enforcement Requests and Applicable Laws; Enforcement of Our Rights: In exceptional circumstances, we may share information about you with a third party if we believe that sharing is reasonably necessary to (a) comply with any applicable law, regulation, legal process or governmental request, including to meet national security requirements, (b) enforce our agreements, policies and terms of service, (c) protect the security or integrity of our products and services, (d) protect Bukas, or our customers or the public from harm or illegal activities, or (e) respond to an emergency which we believe in good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person.
We may also aggregate or otherwise strip data of all personally identifying characteristics and may share that aggregated, anonymized data with third parties.
How to Access Your Information
You have certain choices available to you when it comes to your information. Below is a summary of those choices, how to exercise them and any limitations.
Your Choices: You have the right to request a copy of your information, to object to our use of your information (including for marketing purposes), to request the deletion or restriction of your information, or to request your information in a structured, electronic format. You may send these requests to our Data Protection Officer at [email protected] Your request and choices, however, may be limited in certain cases: for example, if fulfilling your request would reveal information about another person, or if you ask to delete information which we or your administrator are permitted by law or have compelling legitimate interests to keep. You will receive notice and/or confirmation on the status of these requests.
Access, update, or delete your information: Our Service and related documentation give you the ability to access, update, or delete certain information about you from within the Service. Please note, however, that we may need to retain certain information for record keeping purposes, to complete transactions or to comply with our legal obligations.
Request that we stop using your information: In some cases, you may ask us to stop accessing, storing, using and otherwise processing your information where you believe we don't have the appropriate rights to do so. You may send these requests directly to our Data Protection Officer at [email protected]
Opt out of communications: You may opt out of receiving promotional communications from us by using the unsubscribe link within each email, updating your email preferences within your account settings menu, or by contacting us as provided below to have your contact information removed from our promotional email list or registration database. Even after you opt out from receiving promotional messages from us, you will continue to receive transactional messages from us regarding our Service. You can opt out of some notification messages in your account settings.
Other Important Privacy Information