Hi, how can we help?

Browse through our Help Center to quickly find the answer that you are looking for. You may also reach out to us via Facebook or Email to talk to a Bukas representative.


COVID-19 UPDATE: We are one with the government in implementing the Bayanihan to Recover as One Act or BARO Act. Please make sure you read and understand the implementation of the BARO Act and how it can help you.

Am I eligible for multiple installment plans?

The new application must be submitted at least 60 days from the disbursement date of the previous installment plan.

Kindly note that the multiple installment plan will undergo the same assessment process by our credit team. This means that we will still charge the 3% one-time origination fee for the new installment plan.

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What are the requirements to become a Bukas borrower?

Para makapag-apply for a Bukas Tuition Installment Plan, you must meet all of these minimum requirements:

  1. You must be a Filipino citizen.
  2. You must be at least 18 years old.
  3. You must be currently enrolled as an undergraduate or graduate student at one of Bukas’ partner schools.
  4. You must have a guardian.
  5. You must have a guarantor.
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What valid documents do I need to apply for a tuition installment plan?

Valid documents help us verify your identity. Para sa mabilis at hassle-free na application, make sure to prepare all of these following documents:

- One (1) valid ID (list valid IDs)

- One (1) valid proof of income (list of valid proof of income)

- One (1) proof of residence (list of valid proof of residence)

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I still don’t have a school ID. What do I submit?

Kung wala ka pang school ID, pwede kang mag-submit ng selfie mo na may hawak na government-issued valid ID.

You may review our list of valid government IDs to see what you can use. If you still don’t have any of these, you can send an email to [email protected]

For guides to other valid documents, please see:

Valid ID list (need only 1 of these)

  • Passport
  • Driver's License (including Student Permits with official receipt)
  • Social Security System (SSS) Card (date of birth must be visible on the ID)
  • Professional Regulation Commission (PRC) ID
  • Postal ID (old postal IDs must have a photo of both front and back)
  • Unified Multi-Purpose ID (UMID)
  • National Bureau of Investigation (NBI) Clearance
  • Armed Forces of the Philippines (AFP) ID
  • Philippine National Police (PNP) ID
  • Bureau of Fire Protection ID
  • Certification from the National Council for the Welfare of Disabled Persons (NCWDP)
  • Department of Social Welfare and Development (DSWD) Certification
  • Government Service Insurance System (GSIS) e-Card
  • OFW ID
  • Overseas Workers Welfare Administration (OWWA) ID
  • Police Clearance Certificate or Police Clearance Card
  • Seaman’s Books
  • National Integrated Bar of the Philippines ID
  • Philhealth ID

Take a proper selfie with ID

Follow these quick tips to ensure faster processing!


  • Tip #1: Make sure to upload a clear photo of yourself holding your ID.
  • Tip #2: The details on your ID should be readable and your face should be fully seen. Do not cover any part of your ID or face
  • Tip #3: Use your phone's back camera while taking a photo of yourself holding your ID for higher resolution.
  • Tip #4: Remove your ID from your case.

If you don’t have any of these, you can send an email to [email protected]

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How do I pay?

Currently, you can pay via Unionbank over the counter, Unionbank online, official Bayad Center branches and through over 3,000 Dragonpay partner channels, either online or over-the-counter (BPI, BDO, Metrobank, RCBC, 7-Eleven, LBC, SM Dept. Store, Cebuana Lhuillier, etc.). Learn more about our payment options here and more about Dragonpay here.

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Can I pay in advance?

You can pay your plan ahead of time. If you're able to pay the total principal earlier than the last payment date, you can do so and even avail for recomputation of interest. You can request it via emailing [email protected]

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