Help Center

Q: What Fees Are Covered by Bukas Student Loans?

With a Bukas student loans, we can cover your tuition-related fees and help you manage them by dividing the cost upto 12 monthly installments. Bukas can cover your per-unit fees, miscellaneous fees, and other charges that are clearly indicated on your school assessment form. Remember, you'll need to upload this form when you submit your application. When you apply, our team carefully assesses your loan application. Sometimes, we may propose a different loan length than the one you initially selected. This is always done with your best interest in mind, to ensure you're in the best position to comfortably manage your loan payments. Ready to explore your options? learn more on how to start an application here or reach out to us if you have questions.

Question 1

How To Apply for a Bukas Student Loan?

Accepted Answer

Applying for a Bukas student loan is now easier and faster! Bukas is here to guide applicants through each step. Simply follow the steps below to get started with a Bukas student loan:

Application Steps

(1) Create an account

Visit app.bukas.ph to create an account. Register a mobile number and verify it with an OTP (One-Time Password). Parents can now create an account and manage the loans on behalf of students.

(2) Verify identity

Prepare a valid ID and complete the Liveness Test to verify identity.

(3) Start application

Follow these steps in starting an application:

Select "College Loan" or "Short Term Course” and enter the school’s name.
Choose a preferred loan term (installment length) and the amount needed for the student’s tuition.
This amount should match the one on the school assessment form.

(4) Identify the borrower

Specify whether the one applying is the student or a parent.

Once selected, this cannot be changed for future multiple loans.
If a parent nominates themselves as the borrower, the student should be co-borrower.

(5) Provide contact information

Enter the needed information, along with the Co-borrower’s and Additional Contact Person’s details.

(6) Submit the application

After submitting, applicants can expect to receive feedback from the team within 1-2 working days if the application has been PRE-APPROVED.

After Pre-Approval:

Upload Requirements: Pre-approved borrowers will need to upload the documentary requirements listed here. Please advise the co-borrower that a link will be sent to them for verification. Without their verification, the application will not be able to proceed.
Final Results: The FINAL RESULTS of a Bukas student loan application will be received within 3-5 business days after submitting all needed documents.
Revisions: The Assessment team may ask applicants to revise some details (e.g., blurred picture, outdated document). Applications with unresolved revisions will remain on hold. It is highly suggested that required revisions are completed immediately.

After Approval:

Confirm Agreement: Approved borrowers and their co-borrowers will need to confirm the agreement.
Disbursement: An SMS will be sent informing that the approved amount has been disbursed to the school.
Additional Documents: Please keep lines open as the Assessment Team may reach out via call or email. All instructions should be followed carefully to get the final result of the application faster.

For student loans amounting to Php 100,000 and above, the Assessment Team may require additional documents to verify the application. This might include, but is not limited to, a request for an additional reference person. Please note that this may result in a slightly longer processing time.

For Repeat Borrowers

If applying for another student loan while an ongoing plan is still active, there are specific guidelines to follow. Learn more about Multiple Installment Plan here.

Important Notes:

Short-term loans are currently offered to select schools. To see if it’s available at a specific school, please visit this page.
To ensure a smooth and successful application process, please make sure all the information and documents submitted are accurate and truthful. Providing complete and honest details is crucial for Bukas to process the loan effectively.
All student loan offers are conditional. As long as a loan has not yet been disbursed to the school, Bukas reserves the right to withdraw any loan agreement. Please read the Terms and Conditions as well as the Disclosure Statement provided before proceeding with any loan transactions.

If there are any further questions about a Bukas application, please feel free to reach out to the team by filling out this form.

Question 2

What Valid IDs are Accepted for a Bukas Student Loan Application?

Accepted Answer

Please prepare one (1) valid ID (for the Borrower and Co-borrower). Please ensure that the ID is NOT EXPIRED upon submission of requirements.

Top 5 Recommended IDs for Faster Processing:

(1) School ID

(2) National ID

(3) Driver's License (including Student Permits with official receipt)

(4) Unified Multi-Purpose ID (UMID)

(5) Passport

Full List of Accepted IDs:

Social Security System (SSS) Card (date of birth must be visible on the ID)
Postal ID (old postal IDs must have a photo of both front and back)
Voter's ID
Voter's Certification
Philhealth ID
Barangay ID (Upload Front and Back View)
National Bureau of Investigation (NBI) Clearance
Professional Regulation Commission (PRC) ID
Armed Forces of the Philippines (AFP) ID
Philippine National Police (PNP) ID
Bureau of Fire Protection ID
Certification from the National Council for the Welfare of Disabled Persons (NCWDP)
Department of Social Welfare and Development (DSWD) Certification
Government Service Insurance System (GSIS) e-Card
OFW ID
Overseas Workers Welfare Administration (OWWA) ID
Police Clearance Certificate or Police Clearance Card
Seaman’s Books
National Integrated Bar of the Philippines ID

If any of these accepted IDs are not available, please inform us by filling out this form and select "Revisions Required" as the concern.

To ensure a smooth and successful application process, please make sure all the information and documents submitted are accurate and truthful. Providing complete and honest details is crucial for us to process the loan effectively.

Question 3

How to be Qualified to be a Bukas Borrower?

Accepted Answer

We're here to help make education accessible! To be eligible to apply for a Bukas student loan, applicants, their Co-borrowers, and Additional Contact Persons must meet the following requirements:

(1) Must be Filipino citizens.

(2) Must be at least 18 years old.

(3) The student must be currently enrolled at one of Bukas’ partner schools.

(4) There must be a verifiable source of income. This can be from the applicant, the co-borrower, or a combination of both.

(5) Active Mobile Numbers

(6) Valid Email Addresses

To know what documents are needed to prepare for an application, applicants may refer to these articles:

List of valid IDs
List of valid Proof of Income
List of valid Proof of Residence
School Assessment Form

Note: Borrowers, Co-Borrowers, and Additional Contact Person (ACP) are required to have active mobile numbers and valid email addresses for us to proceed with any loan application.

If there are any further questions about eligibility, please feel free to reach out to our team by filling out this form.

Question 4

Who are Bukas' Partner Schools?

Accepted Answer

Dreaming of a brighter future? Bukas is here to help make your education more accessible for you! To get started, kindly ensure that you are currently enrolled in one of our partner schools or institutions from the list below:

Is your school not on the list? Don't worry, we're always here to help and answer your questions. Kindly fill up this form to help and answer your questions.

If your school is listed and you are ready to proceed for an application, learn more on how to start an application here or reach out to us if you have questions!

Question 5

How to Update Mobile Numbers?

Accepted Answer

Help us keep your profile details updated!

It's important to have your correct mobile number (as well as your Co-borrower's) on your Bukas account for important updates and communications. To change or update a mobile number on a Bukas account, please fill out this form.

Kindly include all the details below:

Whose mobile number to change (Please indicate Borrower or Co-Borrower)
Borrower’s Full Name (Name of the account owner)
Student’s School Name
Student’s course and year level
Reference Numbers (if applicable)
Reason for the Request
Old mobile number (Borrower’s/Co-Borrower’s)
New mobile number (Borrower’s/Co-Borrower’s)

Our team will review the request and assist with updating the mobile number on the account.

Question 6

How to Revise a Bukas Student Loan Application?

Accepted Answer

Get your application approved faster by keeping your details updated! If there is information that needs to be revised, our team will reach out to applicants. To revise application details, simply follow these steps:

(1) Log in to your Bukas account at app.bukas.ph.

(2) Click the “Revise your Information” button. This button can be found on the upper part of the homepage.

(3) Make sure to follow the instructions on how to edit the application details to avoid receiving the same revisions over and over again.

Please note that an application is ON HOLD until revisions are completed. Once the required revisions for an application are finished, the application status will be updated.

Always keep lines open for updates and in case our team requires additional information. If there are any further questions, please feel free to reach out to our team by filling out this form.

Question 7

What is Bukas?

Accepted Answer

We're here to help make education more accessible for each Filipino student!

Bukas offers a reliable and hassle-free way to pay for your tuition fees through Student Loans.

We understand that paying for your education can be a challenge. That's why, with Bukas Flex Plan and Bukas All-Year Plans, you can cover up to 100% of your tuition balances, allowing you to pay in flexible monthly installments.

With Bukas Flex Plans, you can choose your installment length, with payment periods from 3, 6, 9 to 12 months. This means your Bukas student loan offers personalized interest rates and greater flexibility, with a plan designed to fit your unique needs. Bukas All-Year Plans, on the other hand are exclusive to PHINMA Ed students.

To learn more if your school is a Bukas partner, you may check here.

Fees and Charges

When you choose to apply for a student loan with Bukas, it's important to understand the added charges it comes with, such as interest and a one-time service fee. We believe in transparency, so here's what you need to know:

Bukas student loans typically have a monthly interest rate ranging from 1.90% to 4.90%, along with a one-time service fee that ranges from 4.50% to 10%.
Please note that interest rates may vary per application and per school.
Loan offers are conditional. Bukas Finance Corp. reserves the right to withdraw any loan agreement if the loan has not yet been disbursed to your school.

Ready to explore your options? Create a Bukas account at app.bukas.ph to see the personalized plans available for you!

Question 8

Can I Apply for Multiple Bukas Plans?

Accepted Answer

Yes, Borrowers can apply for another student loan even if they still have an existing plan! This option is called having Multiple Installment Plans (MIP).

To be eligible for MIP, Borrowers must meet these key requirements:

60 days should have passed from the activation date of the most recent student loan plan.
At least three (3) repayments must have been successfully made on the recent plan.
Must demonstrate good payment behavior with Bukas student loans.

Note that all loan offers are conditional. As long as a loan has not yet been disbursed to the school, Bukas Finance Corp. reserves the right to withdraw any loan agreement. Please read the Terms and Conditions as well as the Disclosure Statement provided before proceeding with any loan transactions. If there are any further questions, please feel free to reach out to our team by filling out this form.

Question 9

What if my School is not a Bukas Partner?

Accepted Answer

We understand you're looking to apply for a Bukas student loan, and we appreciate your interest in Bukas.

Currently, to be eligible for a Bukas student loan, you must be enrolled in one of our partner schools. Unfortunately, if your school is not yet part of our network, you won't be able to apply at this time.

Don't worry, though! We aim to serve as many students as possible. You can help us reach more schools in the future by filling out this form. Your input helps us understand where the need for accessible education is growing!

For now, you may follow us on Facebook or Instagram to stay updated on new school partnerships and announcements!

Question 10

What Fees Are Covered by Bukas Student Loans?

Accepted Answer

With a Bukas student loans, we can cover your tuition-related fees and help you manage them by dividing the cost upto 12 monthly installments.

Bukas can cover your per-unit fees, miscellaneous fees, and other charges that are clearly indicated on your school assessment form.

Remember, you'll need to upload this form when you submit your application.

When you apply, our team carefully assesses your loan application. Sometimes, we may propose a different loan length than the one you initially selected. This is always done with your best interest in mind, to ensure you're in the best position to comfortably manage your loan payments.

Ready to explore your options? learn more on how to start an application here or reach out to us if you have questions.

Question 11

Is Bukas Available for Basic Ed and High School Students?

Accepted Answer

Yes, we're excited to share that Bukas has expanded its reach to support students in Basic Education and High School!

Basic Ed and Senior High School students from select partner schools can now avail of a Bukas student loan to cover their tuition and other school fees. This is part of our mission to make education accessible to even more Filipino students.

Currently, students from the following schools are eligible to apply for a Bukas Student Loan:

Mapúa: Senior High School (SHS) on these following campuses Manila, Makati, MMCL (Mapúa Malayan Colleges Laguna),MMCM (Mapúa Malayan Colleges Mindanao)
Ateneo de Manila: Grade School (GS), Junior High School (JHS), Senior High School (SHS)

For more information on the application process and other details, please refer here.

We are continuously updating our list of partner schools. If your school isn't listed here yet, don't worry! You can help us reach more schools in the future by filling out this form. Your input helps us understand where the need for accessible education is growing!

For now, you may follow us on Facebook or Instagram to stay updated on new school partnerships and announcements!

Question 12

How Much Interest do Bukas Student Loans Have?

Accepted Answer

We believe in transparency when it comes to your student loan, and we want to help you understand the costs involved. Your interest rates may vary depending on your school and the evaluation of your application by the Bukas team.

Bukas interest rates typically range from 1.90% to 4.90% interest rate per month. Additionally, there's a one-time service fee that ranges from 4.50% to 10% of the amount you've requested.

This service fee is added to your principal amount, allowing us to continuously improve our services and serve you better. Once your application is evaluated and approved, the Bukas team will inform you of your final rates.

Flexible Installment Options

Bukas Flex is available with short-term loan options. Applicants from selected partners can choose from 3, 6, or 9 months installment options. Opting for a shorter installment length can potentially help you save more on monthly interest. Please note, however, that short-term loans are currently offered to select partner schools.

Ready to explore your options? You can learn more on how to start an application here or reach out to us if you have questions.

Question 13

Forgot Password?

Accepted Answer

Don't worry! Simply click the "Forgot Password?" button when trying to log in at app.bukas.ph.

Afterwards, input the mobile number used to create the Bukas account and click the "Recover Your Account" button. A 6-digit OTP (One-Time Password) will be sent from Bukas to the number, which can then be used to create a new password.

If issues are encountered with the Bukas registered mobile number, applicants should double-check and make sure it is being entered correctly.

If issues persist, it's possible there is a duplicate account. Kindly let us know by filling out this form using the details below:

Select "Profile Updates/Concerns" in the "Type of Concern"
Include the Bukas registered mobile number in the "How can we help you?" field

Question 14

How long is the Application Process?

Accepted Answer

We understand the importance of your Bukas student loan application!

After you submit your application, you can expect to receive feedback from our team within 3-5 working days.

If your application has items for revision, the process may take a bit longer than usual. To help ensure a smooth and timely process, please make sure to complete any revisions promptly. Learn more how to handle revisions here.

If you don't have any items for revision, or if you've completed your revisions, and the results are taking longer than expected after submitting your requirements, please feel free to fill out this form and select "Application Concern."

Once your application has been approved and you've successfully confirmed the agreement, we will disburse the loan amount to your school within 1-2 working days.

Note: WORKING DAYS refer to Mondays to Fridays, from 9 AM to 5 PM. Weekends and holidays are not included in this timeline. All student loan offers are conditional. As long as a loan has not yet been disbursed to the school, Bukas reserves the right to withdraw any loan agreement. Please read the Terms and Conditions as well as the Disclosure Statement provided before proceeding with any loan transactions.

Question 15

What should I do if my approved Bukas student loan amount is MORE than what I need?

Accepted Answer

We understand that sometimes your approved student loan amount might be different from the exact tuition amount you need.

If your approved amount is more than your current tuition balance, the excess payment will typically be carried over for your next semester. However, since school policies can differ, we highly recommend that you directly ask your school about their specific process for handling excess tuition payments. They will be able to provide the most accurate guidance for your situation.

Note: All student loan offers are conditional. As long as a loan has not yet been disbursed to the school, Bukas reserves the right to withdraw any loan agreement. Please read the Terms and Conditions as well as the Disclosure Statement provided before proceeding with any loan transactions.

If you have more questions about this topic, please feel free to reach out to our team by filling out this form and select "Application Concern".

Question 16

What should I do if my approved Bukas student loan amount is LESS than what I need?

Accepted Answer

If your approved amount is less than your current tuition balance, you have the option to confirm your agreement now. You can then apply for another plan after 60 days from your previous application, as long as you are eligible. You can learn more about your eligibilty details for a Multiple Installment Plan here.

Note: Please note that once your application has been approved, you can no longer request a reconsideration of the approved amount. All student loan offers are conditional. As long as a loan has not yet been disbursed to the school, Bukas reserves the right to withdraw any loan agreement. Please read the Terms and Conditions as well as the Disclosure Statement provided before proceeding with any loan transactions.

If you have more questions about your Bukas application, please feel free to reach out to our team by filling out this form.

Question 17

What Documents are Needed to Apply for a Bukas Student Loan?

Accepted Answer

Valid documents help us verify the identity of applicants and their co-borrowers, ensuring a smooth and secure application process. For a quick and hassle-free application, please make sure to prepare the following information:

For the Borrower:

One (1) school ID or any valid ID
One (1) proof of residence
The school assessment form
Details of an Additional Contact Person

For the Co-Borrower:

One (1) school ID or any valid ID
One (1) proof of residence
One (1) proof of billing

Proof of Income:

Either the borrower, co-borrower, or both, will need to provide a verifiable source of income.

To understand more about these documents are needed to prepare for an application, applicants may refer to these articles:

List of valid IDs
List of valid Proof of Income
List of valid Proof of Residence
School Assessment Form

To ensure a smooth and successful application process, please make sure all the information and documents you submit are accurate and truthful. Providing complete and honest details is crucial for us to process your loan effectively.

If there are any further questions, please feel free to reach out to our team by filling out this form.

Question 18

Trouble Uploading Files?

Accepted Answer

Encountering issues while uploading your files can be frustrating, but don't worry, we're here to help! Here are a few things you can try:

(1) Check your internet connection: Please ensure you have a stable internet connection.

(2) File size: Make sure your files are not larger than 10MB each.

(3) Try a different device: You can also try logging in to your Bukas account and re-uploading your files from a different device.

To ensure a smooth and successful application process, please make sure all the information and documents you submit are accurate and truthful. Providing complete and honest details is crucial for us to process your loan effectively.

If these options still don't resolve the issue, please feel free to fill out this form and select "Technical Problem" as your concern type. To help us understand and resolve your concern more quickly, please include a screenshot of the issue you're experiencing.

Question 19

What is a Co-borrower?

Accepted Answer

A Co-borrower is an additional borrower who can be a spouse, parent, sibling, any other family member, or even a friend, who will be equally liable for the student loan.

Both the Borrower and Co-borrower must sign the agreement and are equally responsible for repayments, receiving collection reminders. Having a Co-borrower can help an applicant better manage their loan. Once a loan is active, both individuals' information must be kept updated.

Co-borrower Requirements:

18 years old
Has a PH mobile number
Reside in the Philippines

They will provide consent via an SMS link, submitting a Government-issued valid ID and agreeing to terms. Additional documents like proof of residence may also be required. For faster processing, please prepare these documents.

Proof of Income:

Only one individual (Borrower or Co-borrower, or both) needs to provide proof of income. During application, indicate if the Borrower and/or Co-borrower has a source of income and enter their details. See a list of valid Proof of Income here.

Overseas Filipino Workers (OFW) as Co-borrowers:

OFWs cannot be co-borrowers. Please nominate another relative or friend residing in the Philippines to sign the agreement.

How to input OFW-related income:

If the Borrower or Co-borrower receives OFW remittances, nominate the receiver of the remittance as the income earner. This allows you to submit the OFW’s income information under their profile.

Sample Scenario: If the student is the applicant, their father is an OFW, and their mother receives remittances
- Borrower: Student
- Co-Borrower: Mother
- Income Earner: Father
- OFW Information: Father

Co-borrower Revision Requests:

Our team may request a different co-borrower based on assessment to help the applicant best manage their loan. Remember, the chosen co-borrower shares equal responsibility for loan repayment.

If there are any further questions about co-borrowers, please feel free to reach out to our team by filling out this form.

Question 20

What is an Additional Contact Person?

Accepted Answer

For every Bukas student loan application, applicants are required to nominate an Additional Contact Person (ACP). This individual can be a parent, sibling, close relative, or any other trusted contact, as long as they are:

(1) At least 18 years old

(2) Currently residing in the Philippines.

Overseas Filipino Workers (OFW) will not be allowed as an additional contact person.

Although an additional contact person may be asked to verify their identity through a link sent via SMS, they will not receive regular payment reminders. They will only be contacted if Bukas is unable to reach both the applicant and their co-borrower in case of an emergency. Please note that they might also receive minimal collection reminders.

Additional Contact Reference

For student loan applications amounting to Php 100,000 and above, an Additional Reference Person (ACR) is needed for the Bukas Assessment Team to further review the application.

If there are any further questions, please feel free to reach out to our team by filling out this form.

Question 21

How do I get my Facebook URL for my Bukas Application?

Accepted Answer

Please take note that this step is only optional. You can skip this step and proceed with the application submission. You don't need this anymore for your Bukas Tuition Installment Plan since we've made it even more convenient for you!

To link your Facebook account to your Bukas profile, you'll need to get your unique Facebook URL from your profile. Below are the steps to get the URL using a desktop browser or the mobile Facebook app.

If you are using Facebook on a desktop browser:

Login to your Facebook account.
From the homepage, click your profile.
On the address bar of your browser, highlight the complete Facebook URL (should look like this: www.facebook.com/your_fb_id), right click the highlighted URL and click copy.
Go back to your Bukas profile and paste it on the Facebook URL field.

If you are using the Facebook App on a mobile phone:

Open your Facebook app and login to your Facebook account.
From the homepage, click the menu icon on the upper right (looks like three horizontal lines)
Click your profile photo or "See your profile" under your name.
Click the "Profile Settings" tab (looks like three dots).
Scroll down to "Your Profile Link" and click "Copy Link" to copy your complete Facebook profile (should look like this: www.facebook.com/your_fb_id).
Go back to your Bukas profile and paste it on the Facebook URL field.

Question 22

Why does my disclosure statement contain repayment dates earlier than today?

Accepted Answer

We understand that seeing repayment dates on your disclosure statement that appear to be in the past can be confusing. Don't worry, we're here to clarify this for you!

The dates you see on your disclosure statement are not yet final. These dates will be updated and finalized once you successfully complete your loan confirmation process. Your first repayment date will always be set to at least one (1) month after your Bukas student loan is successfully confirmed and disbursed to your school. This ensures you have ample time before your first payment is due.

Note: All student loan offers are conditional. As long as a loan has not yet been disbursed to the school, Bukas reserves the right to withdraw any loan agreement. Please read the Terms and Conditions as well as the Disclosure Statement provided before proceeding with any loan transactions.

If you have any further questions about your disclosure statement or repayment schedule, please feel free to reach out to our team by filling out this form.

Question 23

Tips for Student Loan Approval

Accepted Answer

We want to help you have the best possible chance of getting your Bukas student loan approved! Here are some key tips to improve your application:

For New Applicants

(1) Complete Requirements Accurately: Ensure you complete all application requirements thoroughly and without any errors. This is crucial for a faster application process.

(2) Prompt Revisions: If you receive any requests for revisions, make sure to follow the instructions carefully and complete them immediately. Timely revisions help us process your application more quickly.

(3) Match Tuition Balance: As much as possible, the tuition balance on your student's school assessment form or statement of account should match the amount you've requested. You also have the option to request an amount that is lower than the tuition balance stated on the school assessment form if that suits your needs.

(4) Submit Additional Documents Quickly: If our team requests any additional documents, it's best to comply with these requirements as soon as possible. This helps us complete our evaluation efficiently.

For Repeat Borrowers

If you are applying for another student loan while you still have an ongoing plan, there are specific guidelines to follow. Learn more about Multiple Installment Plan here.

Note: All student loan offers are conditional. As long as a loan has not yet been disbursed to the school, Bukas reserves the right to withdraw any loan agreement. Please read the Terms and Conditions as well as the Disclosure Statement provided before proceeding with any loan transactions.

If you have any further questions about your Bukas application, please feel free to reach out to our team by filling out this form.

Question 24

How do I revise my profile details?

Accepted Answer

Get your application approved faster by keeping your details updated! To revise your details, sundin lang ang mga sumusunod na steps:

Step 1: Log in to your Bukas account.

Step 2: Click “Revise your Information” button. Makikita mo ito sa upper part ng homepage.

Step 3: Click the “Profile Details Revisions Required” button.

Step 4: Simply follow the instructions on how to edit your profile details or retake your photos to make them acceptable before clicking next.

Kapag natapos mo na ang mga required revisions for your profile, your application status will be updated and should look like this on your homepage:

Note: Your profile and your application form are different from each other, and may need separate revisions. Application form includes your student number, school assessment form, and selfie with ID file. On the other hand, profile details include your guardian and co-borrower information, proof of residence, proof of income, report card file, and all other information not included in the application form. Para sa steps kung paano mag-revise ng application form, click here.

Question 25

Why Your Application Needs Revisions?

Accepted Answer

Every Bukas student loan application is thoroughly reviewed and evaluated by our team to ensure accuracy and a smooth process.

If information needs to be revised, it means that there are details in the application that require correction or additional clarification from the applicant. For a faster and more hassle-free application process, we encourage applicants to complete any required revisions as soon as possible.

If application results have not been received after 5 working days, applicants are encouraged to log in to their Bukas account to check for possible revisions. We are doing our best to provide feedback as soon as possible, and promptly revising details helps shorten our reviewing process.

Note: After submitting revisions, please wait 3-5 working days for feedback. Always keep lines open for updates and in case our team requires additional information. If there are any further questions, please feel free to reach out to our team by filling out this form.

Question 26

How Can I Avoid Delays in my Application?

Accepted Answer

The Bukas student loan application process usually takes around 3-5 working days (excluding weekends and holidays). However, it may take longer than usual due to a high volume of applications or if there are required revisions to an applicant's profile or application. To speed up the application process and avoid delays, please take note of the following tips:

(1) Take a proper selfie with a valid ID

Make sure to upload a clear photo of the applicant holding their ID.
The details on the ID should be readable, and the face should be fully visible. Do not cover any part of the ID or face.
Use the back camera of a phone to take the photo for higher image resolution.
Remove the ID from its case.
Applicants can take a selfie with any government-issued valid ID.

(2) Make sure that your proof of residence is acceptable

The address on the proof of residence should exactly match the address stated on the Bukas profile.
The proof of residence should be one of the following documents:
- Barangay Certificate
- Water Bill *
- Electricity Bill *
- Landline Phone Bill *
- Postpaid line bill *
- Internet Bill *
- Bank statement with Address *
- Credit Card Statement of Account (SoA) *
- Lease Contract
The uploaded file must show the entire page of the proof of residence, not just a portion of it. Do not fold or cover any part of the proof of residence.
A proof of residence may be named under the applicant (borrower) or their co-borrower. However, if the proof of residence is not named under either, please send an email to info@bukas.ph with another proof of residence and state the relationship with the owner of that document.
When uploading files, ensure a stable internet connection and that the files do not exceed 10MB. Applicants can also try logging in to a different device when re-uploading files.

(3) Make sure that your proof of income file is acceptable

Make sure that the details on the proof of income match exactly with the details on the Bukas profile.
The guarantor's proof of income should be one of the following documents:
- If Employed:
- Income Tax Return BIR 2316
- Certificate of Employment with monthly incom
- Payslips (Official copy/ Screenshot on employee portal)*
- Payroll bank account statement, web screenshots of online banking payroll credits, or mobile banking app
If Self-Employed or Has Own Business:
- DTI Permit
- City Business Permit
- Barangay Business Permit
- Bank Statements
- Income Tax Return 1701
- Audited Financial Statements (Balance Sheet, Income Statement, Cash Flow Statement, Statement of Changes in Equity, and Notes to Financial Statements)
If OFW:
- Employment Contract
- Remittance Receipts*

Provide all required information and upload all required documents

Avoid answering "none" or "NA," especially on required fields. Provide all the information asked to avoid delays.
Avoid using abbreviations, especially for business names and landmarks; write the complete name.
Follow the following formats for the address:
- Address Line 1: Enter the street address on the address line 1 field.
- Address Line 2: Apartment, building, unit or floor, barangay, city, and province
- Sample arrangement: 8888, Eski Street, Jade Apartment, Brgy. Olympia, Makati City, Metro Manila
- In uploading files, ensure a stable internet connection and that the files do not exceed 10MB. Applicants can also try to log in to a different device to upload files with ease. For faster transactions, it would be best to attach a screenshot of the scenario and the files to be uploaded for faster processing.

*These documents must be dated within the last 3 months.

Note that all loan offers are conditional. As long as a loan has not yet been disbursed to the school, Bukas Finance Corp. reserves the right to withdraw any loan agreement. Please read the Terms and Conditions as well as the Disclosure Statement provided before proceeding with any loan transactions. If there are any further questions, please feel free to reach out to our team by filling out this form.

Question 27

Revisions Required: What to do next?

Accepted Answer

Receiving a SMS message or email about required revisions means there are details in an application that need to be updated or clarified. Help us process applications faster by completing these revisions as soon as possible!

When a message about revisions is received, applicants should follow the instructions provided in that message. These instructions will specify exactly what needs to be revised. Please note that all revisions can only be made by logging in to app.bukas.ph and will require applicants to log in to their Bukas account.

Note that all loan offers are conditional. As long as a loan has not yet been disbursed to the school, Bukas Finance Corp. reserves the right to withdraw any loan agreement. Please read the Terms and Conditions as well as the Disclosure Statement provided before proceeding with any loan transactions.

If assistance is needed with completing revisions,, please feel free to reach out to our team by filling out this form.

Question 28

Why Am I Getting the Same Revisions?

Accepted Answer

It can be frustrating to receive repeated requests for the same revisions.

If an applicant receives an SMS or email instructing them to revise the same documents, this means that the changes made were still invalid. Don't worry, this can be resolved!

Applicants can always make the necessary revisions directly on their Bukas profile. To ensure revisions are correct, please read and follow the instructions carefully as sent to the applicant's email and as displayed on their Bukas account.

As long as revisions are still required, the final assessment of the application will not be received. Completing revisions as soon as possible is highly recommended to avoid any delays in the application process.

Note that all loan offers are conditional. As long as a loan has not yet been disbursed to the school, Bukas Finance Corp. reserves the right to withdraw any loan agreement. Please read the Terms and Conditions as well as the Disclosure Statement provided before proceeding with any loan transactions.

If assistance is needed with completing revisions,, please feel free to reach out to our team by filling out this form.

Question 29

Why are you asking me to revise my guarantor?

Accepted Answer

Depending on the assessment of our team, we may require a different guarantor for your application. This instruction is given to help improve your chances of approval.

Sa pagpili ng bagging guarantor, take note that he/she will be primarily responsible to help you pay for your tuition installment plan once approved and disbursed to the school. A guarantor can also be working abroad or residing outside the Philippines.

Question 30

Tuition Not Reflected on Student Portal?

Accepted Answer

It's important for applicants to see their tuition payment reflected promptly in their student portal. Here's what to do if the disbursed amount from Bukas hasn't appeared yet:

Once a Bukas student loan application is approved, Bukas directly deposits the tuition fee to the school. Applicants will be notified in real-time through SMS, and they can also refer to the disclosure statement from their Bukas account as proof of payment.

Applicants can also check their Bukas account to confirm if the loan status is "active," as this indicates that the funds have been successfully disbursed to their school.

If the tuition payment status is still not updated in the student portal after these checks, we suggest that applicants directly coordinate with their school's finance or accounting department. They will be able to provide the most accurate information regarding the posting of the payment.

If further assistance is needed after coordinating with the school, please feel free to reach out to our team by filling out this form.

Question 31

When do I Start Paying Bukas?

Accepted Answer

Bukas Flex Plans' first repayment date will be set at least 30 days after the agreement date. The agreement date is the same day when the funds are disbursed to the student’s school.

Bukas All-Year Plans for PHINMA Students will have a fixed repayment date based on their batch. For more details on the specific repayment schedule, log in to Bukas and check the payment dashboard.

If there are any further questions, please feel free to reach out to our team by filling out this form.

Question 32

How to Pay for Bukas Student Loans?

Accepted Answer

Bukas Student Loans must be paid directly to Bukas using our official payment channels. It's important to settle payments only through our accredited payment partners to avoid any inconveniences.

Bukas offers several convenient ways for Borrowers to pay their monthly dues. Currently, payments can be made via:

Online: GCash, Maya, Unionbank Online Banking, RCBC Online Banking, and Dragonpay

Over-the-Counter: Official Bayad Center branches, Unionbank, RCBC, BPI, BDO, Metrobank, 7-Eleven, SM Dept. Store, Cebuana Lhuillier, and other Dragonpay partner channels

Important Reminders:

Always SELECT BUKAS AS BILLER through the preferred bill payment option
AVOID DIRECT BANK TRANSFERS to ensure payment is credited to the Bukas account successfully
DO NOT PAY DIRECTLY TO YOUR SCHOOL

Frequently Asked Questions

Do you accept credit card payments?
- We currently do not accept credit card payments. Borrowers are encouraged to browse through our other available payment channels.

Do you accept cheque payments?
- If Borrowers intend to pay their Bukas Student Loan using an issued cheque, they can opt to deposit the cheque amount to their personal bank account and then pay through their bank via Dragonpay.

If there are any further questions, please feel free to reach out to our team by filling out this form.

Question 33

Where Can I Check My Updated Balance?

Accepted Answer

To know the updated balance, simply log in to Bukas and check "My Loans" tab.

From there, select the specific installment plan to view its payment dashboard, where the updated balance will be displayed.

If there are any further questions, please feel free to reach out to our team by filling out this form.

Question 34

Payment Not Reflecting in Account

Accepted Answer

We understand it's important to see payments reflected promptly in a Bukas account. Don't worry!

After paying a monthly installment, please wait 1-3 working days for the payment to reflect on the Bukas account, specifically in the payment dashboard. Borrowers will also receive an SMS once the payment reflects in our system.

Please note that payments can only be tracked using the account where the application for the installment was done (i.e., by the Borrower/account owner).

If the payment reflection process takes longer than usual, please send an email to payments@bukas.ph with the subject "Payment Concerns" and include the following information:

Student's full name
Reference Code/Number
Contact number
School Name
Proof of payment

If there are any further questions, please feel free to reach out to our team by filling out this form.

Question 35

Late or Overdue Payments Fees

Accepted Answer

At Bukas, we encourage Borrowers to pay their student loans on time to avoid incurring late payment fees.

The late payment fee (LPF) is 5% of the unpaid amount.

Here's what Borrowers can do if a payment date is missed:

Partial Payments: Borrowers can opt to pay less than their monthly due to decrease the late payment fees they might incur. This helps manage the outstanding balance.
Promise to Pay date: If unable to pay monthly dues in full, Borrowers can send an exact promise-to-pay date. Please note that sending a promise-to-pay date will not delay or change the original due date. Instead, it will only manage the collection efforts received.

To send a promise-to-pay date, Borrowers should email payments@bukas.ph with the subject "Promise to Pay" and include the following information

Full name
Bukas Reference Code/Number
Exact date the outstanding balance will be settled
Reason for the payment delay

If there are any further questions about managing payments, please feel free to reach out to our team by filling out this form.

Question 36

Can Repayment Dates be Changed After Loan Activation?

Accepted Answer

No. Unfortunately, repayment dates cannot be changed once the loan agreement has been confirmed and activated.

However, Borrowers have the option to pay earlier than their scheduled repayment date. This can be a helpful way to manage finances and ensure payments are made comfortably.

If Borrowers have any further questions about managing repayments, please feel free to reach out to our team by filling out this form.

Question 37

Can I pay in advance?

Accepted Answer

Yes! Borrowers have the flexibility to pay more than their monthly dues. Any excess payment will be credited towards the next monthly due.

Borrowers also have the option to pay their loan in full. We have no Pre-Termination charges, and Borrowers may even be eligible for rebates! If a Borrower is able to pay the total principal amount earlier than their last payment date, please send an email to payments@bukas.ph to request a computation of the student loan's interest.

Important Reminder: Borrowers must send a pre-termination request via email first before paying their remaining balance in full to successfully close their account.

If there are any further questions, please feel free to reach out to our team by filling out this form.

Question 38

What is Multiple Installment Plans (MIP)?

Accepted Answer

Multiple Installment Plans (MIP) refers to having two or more Bukas Student Loan plans active simultaneously. This option is available for Borrowers who need additional tuition coverage and wish to apply for a new plan on top of their current one. This allows Borrowers to manage ongoing education costs effectively by providing continuous financial support.

MIP Eligibility Requirements

To be eligible for MIP, Borrowers must meet these key requirements:

60 days should have passed from the activation date of the most recent student loan plan.
At least three (3) repayments must have been successfully made on the recent plan.
Must demonstrate good payment behavior with Bukas student loans.

How to Apply for MIP

The "College Loan" or "Short Term Course" button is available on a Borrower's Bukas account only if the Borrower is eligible to apply again. If this button is not visible, Borrowers should check if they meet the eligibility requirements mentioned above.

When reapplying, Borrowers will be asked to select their identity. Please note that account owners cannot be changed in between installment plans. This means that student-owned accounts cannot become parent-owned accounts in succeeding loans. Borrowers should ensure they enter their details accordingly.

Borrowers will repeat the same application submission steps. Hence, they will be asked to provide updated application details such as a co-borrower and updated documents (School Assessment Form, Proof of Residence, and Proof of Income).

All applications will undergo a thorough review and will still be subject to approval. It will take 3-5 business days, excluding weekends and holidays, before Borrowers receive the final result.

How to Maintain MIP

Having more than one installment plan also means managing more than one set of monthly dues. Here are some tips on how to maintain Multiple Tuition Installment Plans:

Use the payment dashboard on the Bukas account. This dashboard helps Borrowers keep track of their Multiple Installment Plans and their respective due dates. The table is updated every time a payment is made, allowing Borrowers to note which months need to be settled for each installment plan. Please note that the payment table updates only 1-3 business days after making a deposit.
Indicate the correct Bukas Reference Code/Number. When settling the monthly dues for installment plans, it is important to indicate the reference code or installment number for the specific plan being paid for. Borrowers will need to make separate transactions or deposits per installment plan to ensure payment is recorded for that specific plan’s payment dashboard.
Consider paying all dues on the same day. While repayment dates cannot be changed for any installment plan after its approval, Borrowers may opt to pay their Multiple Installment Plans’ dues all on the same day to avoid the hassle of handling multiple transactions on different days of the month. Borrowers should take note of Tip 2 and the schedule of their payment due dates so that none of their installment plans are past their due date.
- Example: If Plan #1 is due on June 15 and Plan #2 is due on June 26, Borrowers may pay every 13th of the month for both installment plans. That way, neither is past due, and both accounts are settled in one day.

Note that all loan offers are conditional. As long as a loan has not yet been disbursed to the school, Bukas Finance Corp. reserves the right to withdraw any loan agreement. Please read the Terms and Conditions as well as the Disclosure Statement provided before proceeding with any loan transactions. If there are any further questions or changes to contact information, please feel free to reach out to our team by filling out this form.

Question 39

How to Qualify for Multiple Installment Plans (MIP)?

Accepted Answer

We're excited to offer Borrowers the opportunity to avail of Multiple Installment Plans (MIP) as long as they meet the requirements! Wondering what these requirements are? It's simpler than you think.

To be eligible for MIP, Borrowers must meet these key requirements:

✓ 60 days should have passed from the activation date of the most recent student loan plan.

✓ At least three (3) repayments must have been successfully made on the recent plan.

✓ Must demonstrate good payment behavior with Bukas student loans.

Note that all loan offers are conditional. As long as a loan has not yet been disbursed to the school, Bukas Finance Corp. reserves the right to withdraw any loan agreement. Please read the Terms and Conditions as well as the Disclosure Statement provided before proceeding with any loan transactions. If there are any further questions or changes to contact information, please feel free to reach out to our team by filling out this form.

Question 40

How to Apply for Multiple Installment Plans (MIP)?

Accepted Answer

If a Borrower is eligible to apply for a Multiple Installment Plan (MIP), the "College Loan" or "Short Term Course" button will be visible upon logging in to a Bukas account.

When applying for a new plan, Borrowers will need to fill in the application details on their existing account. Please note that account owners cannot be changed in between installment plans. This means that student-owned accounts cannot become parent-owned accounts in succeeding loans. Borrowers should ensure they enter details accordingly.

Borrowers also need to provide updated documents, including:

✓ School Assessment Form

✓ Proof of Residence

✓ Proof of income

Once the new application has been submitted, Borrowers can expect to receive feedback from our team within 3-5 working days.

Important Notes:

In some instances, the interest of an additional plan may be slightly different from the first installment plan. If this is the case, Borrowers will be notified via SMS or email.
All loan offers are conditional. As long as a loan has not yet been disbursed to the school, Bukas Finance Corp. reserves the right to withdraw any loan agreement. Please read the Terms and Conditions as well as the Disclosure Statement provided before proceeding with any loan transactions.

If there are any further questions or changes to contact information, please feel free to reach out to our team by filling out this form.

Question 41

Managing Multiple Bukas Student Loans

Accepted Answer

Having more than one Bukas student loan means managing multiple monthly dues. Don't worry! Borrowers can stay on track by regularly checking the payment dashboard on their Bukas account. This dashboard displays all active installment plans along with their respective monthly due dates.

Please note that only the Borrower (the account owner) has direct access to the repayments table, as it is accessible only through the account used to submit the application.

Here are tips on managing Multiple Installment Plans:

Tip 1: Use the payment dashboard on the Bukas account.

This dashboard helps Borrowers keep track of their Multiple Installment Plans and their respective due dates. The table is updated every time a payment is made, allowing Borrowers to note which months need to be settled for each installment plan. Please note that the payment table updates only 1-3 business days after making a deposit.

Tip 2: Indicate the correct reference code.

When settling monthly dues for installment plans, it is important to indicate the reference code or installment number for the specific plan being paid for. Borrowers will need to make separate transactions or deposits per installment plan to ensure payment is recorded for that specific plan’s payment dashboard.

Tip 3: Consider paying all dues on the same day.

While repayment dates cannot be changed for any installment plan after its approval, Borrowers may opt to pay their Multiple Installment Plans’ dues all on the same day to avoid the hassle of handling multiple transactions on different days of the month. Borrowers should take note of Tip 2 and the schedule of their payment due dates so that none of their installment plans are past their due date.

Example: If Plan #1 is due on June 15 and Plan #2 is due on June 26, Borrowers may pay every 13th of the month for both installment plans. That way, neither is past due, and both accounts are settled in one day.

If there are any further questions, please feel free to reach out to our team by filling out this form.

Question 42

Who can apply for a Bukas tuition installment plan?

Accepted Answer

Undergraduate (college) and Graduate School (Master’s, Doctorate, Law, and Medicine) students in any year level are welcome. While you need to be enrolled in one of our partner schools, walang required na maintaining grades para makapag-apply ka for a Bukas tuition installment plan.

Question 43

Is there an extension of payment during the Enhanced Community Quarantine Period?

Accepted Answer

To support our students and their families, we will be offering a 30-day grace period which will automatically apply to customers with existing loan plans that have scheduled payments within March 16 - April 15, 2020. Payments due within this ECQ period will be deferred to the next month following the same schedule of payment for succeeding months. For further details click here

Question 44

How am I affected by BARO Act?

Accepted Answer

In line with the BARO Act, Bukas has applied 60 day grace period for payments on September and October. This is why your payments have been marked as "Waived" and your maturity date has moved to a later date. See more information here.

Question 45

Protecting Your Personal Information

Accepted Answer

At Bukas, we prioritize not only the future of students but also the security of borrowers' information. While Bukas continuously works to safeguard information, borrowers can also play a part in protecting their data. Here are some important tips to secure personal information:

(1) Create a strong password, and do not share it with anyone

It's okay to keep secrets sometimes! Ensure that only the applicant knows the password for their Bukas account. Even a Bukas employee does not have the right to know an applicant's password.
A password should be strong enough so that it cannot be easily guessed. Mix alphabets (uppercase and lowercase), numbers, and special characters. Also, ensure that the most obvious numbers (such as a birthdate) are not used for a password.

(2) Be mindful of surroundings

Always keep phones locked to prevent unauthorized access to the apps being used. When in a public place, remain vigilant while inputting sensitive personal information.

(3) Never share One-Time Passwords (OTPs)

There are times when passwords are forgotten, so borrowers use the "Forgot Password" button to reset their password and create a new one. To complete the reset, an OTP will be received. This OTP, or any OTP received from Bukas is highly confidential. This means only the applicant should know it and no one else.

If there are any issues with account security or information updates, please email info@bukas.ph for further assistance.

Question 46

What is an Installment Plan?

Accepted Answer

An installment plan is a payment method where a person can pay an amount over a specified period of time (hulugan). Make sure to also consider added charges like interest and other processing fees.

Question 47

How does the Bukas Tuition Installment Plan work?

Accepted Answer

Our installment plans help you enroll in our partner schools immediately and hassle-free!

Kapag approved na ang application mo, kami na ang bahala sa’yo. We give the full requested amount directly to your school, and you only need to pay your monthly dues to us for 12 months.

Question 48

Contact Bukas

Accepted Answer

Did not find the answers to their questions in our Help Center articles? We'd be happy to provide further assistance!

Reach out to Bukas by filling out this form.

Please expect a response within 1-2 working days. To ensure a faster resolution, we discourage sending multiple inquiries for the same concern, as this may slow down the process of attending to the request.

Question 49

Can I Borrow for the Next Semester?

Accepted Answer

We understand that Borrowers might need continued support for their education even if their current semester is over and they still have payments for an existing Bukas Student Loan.

Yes, Borrowers can apply for a new loan for their next semester even if they still have an existing plan! However, this will be subject to qualifications.

Please note that our team may approve or reject an application at any time if we find that Borrowers do not meet any of our qualifications.

Learn more about our Multiple Installment Plans (MIP) here.

Note that all loan offers are conditional. As long as a loan has not yet been disbursed to the school, Bukas Finance Corp. reserves the right to withdraw any loan agreement. Please read the Terms and Conditions as well as the Disclosure Statement provided before proceeding with any loan transactions.

If there are any further questions, please feel free to reach out to our team by filling out this form.

Question 50

How do I find my FB URL?

Accepted Answer

Please take note that this step is only optional. You can skip this step and proceed with the application submission. You don't need this anymore for your Bukas Tuition Installment Plan since we've made it even more convenient for you!

To link your Facebook account to your Bukas profile, you'll need to get your unique Facebook URL from your profile. Below are the steps to get the URL using a desktop browser or the mobile Facebook app.

If you are using Facebook on a desktop browser:

Step 1: Login to your Facebook account.

Step 2: From the homepage, click your profile.

Step 3: On the address bar of your browser, highlight the complete Facebook URL (should look like this: www.facebook.com/your_fb_id), right click the highlighted URL and click copy.

Step 4: Go back to your Bukas profile and paste it on the Facebook URL field.

If you are using the Facebook App on a mobile phone:

Step 1: Open your Facebook app and login to your Facebook account.

Step 2: From the homepage, click the menu icon on the upper right (looks like three horizontal lines)

Step 3: Click your profile photo or "See your profile" under your name.

Step 4: Click the "Profile Settings" tab (looks like three dots).

Step 5: Scroll down to "Your Profile Link" and click "Copy Link" to copy your complete Facebook profile (should look like this: www.facebook.com/your_fb_id).

Step 6: Go back to your Bukas profile and paste it on the Facebook URL field.

Question 51

Paying for Previous and Current Semesters

Accepted Answer

Borrowers can apply for a Bukas Student Loan to cover their remaining balance from the previous semester as well as the current semester.

To do this, make sure to submit a School Assessment Form or a Statement of Account that clearly shows both the previous and current tuition balance.

Please note that the total amount to be approved will still depend on the assessment of our operations team. Additionally, it will be the school’s decision on how to deduct balances from the previous and current semester.

Got questions about covering previous or current semester balances? Please feel free to reach out to our team by filling out this form.

Question 52

Bayanihan to Recover as One Act (BARO Act) 60-day Grace Period

Accepted Answer

UPDATED AS OF 10/07/20

In compliance with R.A. No. 11494 otherwise known as the Bayanihan to Recover as One Act (BARO Act) and Securities and Exchange Commission Notice dated 21 September 2020 (SEC Notice dated 09/21/20), Bukas will be implementing a one-time 60-day grace period for qualified customers with existing installment plans as of September 15, 2020.

For more information regarding the implementation of the new 60-day grace period, please read our guidelines below.

Covered Areas

All existing contracts as of September 15, 2020.

Frequently Asked Questions

What is the BARO Act?
The Bayanihan to Recover as One Act or BARO Act provides an additional 60-day grace period to all Bukas students with existing contracts as of Sept. 15, 2020. If you are qualified, this means that your scheduled monthly payments will be moved by an additional 60 days. For example, if your next due date falls on October 14, we will move that scheduled payment to December 14. All succeeding payment dates in the original schedule are then adjusted by 60 days.
Will the grace period be applied to all Bukas customers?
No. Based on the BARO Act, the 60-day grace period will only apply to customers with existing contracts as of Sept. 15, 2020. If you are qualified, then the grace period will automatically be applied to your account. You may login your Bukas account and check the adjusted repayment schedule by Oct. 23, 2020. If you are qualified but did not get the adjusted schedule, you may reach out to us at info@bukas.ph or send us a message on Facebook.
Are there additional fees such as late fees, penalties and interest on interests?
No. There will be no additional interest on interests, late fees or penalties during the grace period to future payments of the borrowers as stated in section 4(uu) of the BARO Act and SEC Notice dated 09/21/20.

However, the chargeable interest based on the outstanding balance of the loan, or ACCRUED INTEREST, shall continue to accrue during the 60-day grace period in accordance with Section 4 (uu) of the BARO Act.
What is accrued interest? How is this different from “interest on interests” and “late fees”?

Accrued Interest is the amount of interest charged on the unpaid principal due to the payment deferrals and is allowed under the BARO Act. Total accrued interest incurred during the grace period, will be equally split and added to the remaining scheduled payments.

Interest on Interest is additional interest charged on your unpaid loan and your accrued interest. There will be no interest on interest charged as mentioned in the BARO Act.

Late fees are additional fees charged monthly based on the total past due amount. There will be no additional late fees charged for existing and current contracts as of September 15, 2020 with due dates falling before December 31, 2020 as mentioned in the BARO Act.
What will happen to my monthly dues and repayment schedule after the implementation of the 60-day grace period?
See below for an example of the changes in your monthly repayment.

Sample Illustration:
Student availed of a Tuition Installment Plan on Aug. 14, 2020 with the following details:
Total Principal Amount: PHP 30,000
Monthly Repayment: PHP 3,025
Scheduled Repayment: Every 14th of the month

Original Due Date of Next Payment: Oct. 14, 2020
New Due Date of Next Payment after 60-day Grace Period: Dec. 14, 2020
Loan Term Extension: 2 months
Original Maturity Date: August 14, 2021
New Maturity Date: October 14, 2021

The accrued interest from the grace period will be split evenly on the remaining monthly repayments. Therefore your monthly dues after the grace period will include your original scheduled payment plus a portion of your accrued interest during the grace period. Using the same example above, your adjusted monthly due will be:

Original Monthly Due Amount: P3,025
Total Accrued Interest during 60-day Grace Period: P1,708.02

Accrued Interest Charged per month for the remaining dues: P1,708.02/ 11 monthly payments = P155.27

Adjusted Monthly Due Amount after the 60-day Grace Period: P3,025 + P155.27 = P3,180.27

If you have availed of the previous grace period during March to May 2020, you may still avail of the additional 60-day grace period as long as your contract is qualified. Below is an example of the computation for your new monthly dues with the additional 60-day grace period.

Sample Illustration:
Customer availed of a Tuition Installment Plan on Jan. 16, 2020 with the following details:

Original Installment Plan
Total Principal Amount: PHP 30,000
Monthly Repayment: PHP 3,025
Scheduled Repayment: Every 16th of the month

Original Maturity Date: Jan. 16, 2021

Adjusted Installment Plan after 90-day Grace Period from March 2020
New Monthly Repayment with Accrued Interest: PHP 3,257.91
Loan Term Extension: 3 months
New Maturity Date: April 16, 2021

Adjusted Installment Plan after 60-day Grace period from September 2020

New Monthly Repayment with Accrued Interest: PHP 3,420.02
Loan Term Extension: 2 months
New Maturity Date: June 16, 2021

As seen from the example above, customers who avail of the initial 90-day grace period and the additional 60-day grace period shall effectively have a 17-month installment plan instead of the original 12-month plan.
Can I opt out of the 60-day grace period and stick to my current plan?
Yes, qualified students may choose to opt out of the 60-day grace period and continue with their original installment plan. If you prefer to stick to your originally scheduled payments, you can opt-out of the Grace Period plan by replying to the opt-out SMS we sent to qualified accounts. By opting out, your monthly repayment amount and due dates will remain the same based on your original contract prior to the application of the 60-day grace period.
How do I opt out?
If you’re qualified for the 60-day grace period, you will receive an SMS with the opt out instructions. Follow the instructions and wait for an email from info@bukas.ph. The email will confirm that you have opted out.

Please make sure that you opt out on or before Oct. 14, 2020
I am qualified for the 60-day grace period but I already paid following my original schedule. What will happen now?
If during the 60-day grace period you decided to pay on the dates of your original scheduled payments, we will put it as an advance for the succeeding payment period and you won’t be charged additional accrued interest for that period.
I opted out in the previous grace period last March to May. Do I need to opt out again?
Yes, you need to opt out again for the 60-day grace period even if you opted out in previous implementations.

Question 53

Revising Your Bukas Profile and Tuition Installment Application

Accepted Answer

Hey there Bukas Barkada! You are one step closer to reaching a better tomorrow. We want to give you the best possible results for your application, but the road to excellence isn't as easy as you think. If you need to edit your profile information and are a little stuck, here are the steps on how to revise your details:

Log in to your Bukas account (link here).

2. Click the red button on the upper part of your homepage that says "update your information".

3. Click the note in red that states "revisions required" and follow the succeeding instructions.

Question 54

Valid Documents for Tuition Installment Application

Accepted Answer

For a guide on what school assessment form should be uploaded, you may go here.

**I. Valid ID list (*need only 1 of these***)

Passport
Driver's License (including Student Permits with official receipt)
Social Security System (SSS) Card (date of birth must be visible on the ID)
Professional Regulation Commission (PRC) ID
Postal ID (old postal IDs must have a photo of both front and back)
Unified Multi-Purpose ID (UMID)
National Bureau of Investigation (NBI) Clearance
Armed Forces of the Philippines (AFP) ID
Philippine National Police (PNP) ID
Bureau of Fire Protection ID
Certification from the National Council for the Welfare of Disabled Persons (NCWDP)
Department of Social Welfare and Development (DSWD) Certification
Government Service Insurance System (GSIS) e-Card
OFW ID
Overseas Workers Welfare Administration (OWWA) ID
Police Clearance Certificate or Police Clearance Card
Seaman’s Books
National Integrated Bar of the Philippines ID
Philhealth ID
Person With Disability (PWD) ID

**II. Valid Proof of Income (*need only 1 of these***)

If Employed:

Income Tax Return BIR 2316
Certificate of Employment with monthly income
Payslips (Official copy/ Screenshot on employee portal)
Payroll bank account statement, web screenshots of online banking payroll credits or mobile banking app

If Self-Employed or Has Own Business:

DTI Permit
City Business Permit
Barangay Business Permit
Bank Statements
Income Tax Return 1701
Audited Financial Statements (Balance Sheet, Income Statement, Cash Flow Statement, Statement of Changes in Equity and Notes to Financial Statements)

If OFW:

Employment Contract
Remittance Receipts

**III. Valid Proof of Residence (*need only 1 of these***)

UMID
Driver's License
Barangay Certificate
Police ID/Clearance
Water Bill *
Electricity Bill *
Landline Phone Bill *
Postpaid line bill *
Internet Bill *
Bank statement with Address *
Credit Card Statement of Account (SoA) *
National Bureau of Investigation (NBI) Clearance
Lease Contract
NBI Clearance
TIN ID
Philhealth ID

Items with asterisk (*) - These documents have to be dated within the last 3 months.

Question 55

FAQ for Eskwelabs

Accepted Answer

What is Bukas?

Bukas was founded in February 2019 with the vision of building a better tomorrow for Filipino youths, starting with affordable tuition installment plans. We work closely with top colleges and universities to provide an easy, secure, and integrated payment process for students. Combining strong expertise in financial services, entrepreneurship, and technology, our team is passionate about making a difference and creating impact at scale.

Bukas is a duly registered corporation in the Philippines under the name “Bukas Finance Corp.” and granted a secondary financing license with the Securities and Exchange Commission.

What can I get as an Eskwelabs fellow?

As the payment partner of Eskwelabs, Bukas offers fellows full tuition coverage payable in 12 monthly installments will low monthly interest rates starting at 0.50% per month. Terms of the 12-month installment plan will differ depending on the Eskwelabs course taken. You may see more details about the installment plans available for each Eskwelabs course.

Eskwelabs Data Science Fellowship

Under the Bukas Tuition Installment Plan, fellows joining the Data Science module can have partial tuition coverage (worth P50,000) payable in 12 monthly repayments with 0.99% interest per month. In addition, fellows will only pay P495 per month for the first three months so they can focus on their studies.

For the monthly breakdown of repayments, kindly refer to the table below.

Month 1 - P495.00

Month 2 - P495.00

Month 3 - P495.00

Month 4 - P6,050.56

Month 5 - P6,050.56

Month 6 - P6,050.56

Month 7 - P6,050.56

Month 8 - P6,050.56

Month 9 - P6,050.56

Month 10 - P6,050.56

Month 11 - P6,050.56

Month 12 - P6,050.56

Total Amount Paid (Principal + Interest) = P55,940.00

Eskwelabs Data Analytics Bootcamp

Under the Bukas Tuition Installment Plan, fellows joining the Eskwelabs Data Analytics Bootcamp can have full tuition coverage (worth P28,000) payable in 12 monthly repayments with 0.50% interest per month. In addition, fellows will only pay P140 per month for the first three months so they can focus on their studies.

For the monthly breakdown of repayments, kindly refer to the table below.

Month 1 - P140.00

Month 2 - P140.00

Month 3 - P140.00

Month 4 - P3,251.11

Month 5 - P3,251.11

Month 6 - P3,251.11

Month 7 - P3,251.11

Month 8 - P3,251.11

Month 9 - P3,251.11

Month 10 - P3,251.11

Month 11 - P3,251.11

Month 12 - P3,251.11

Total Amount Paid (Principal + Interest) = P29,680.00

Note: The initial offer computed during your application may look different from this repayment schedule but we will send you a revised contract via email after you complete your application if necessary. Please follow what is written in your contract.

How to join?

To join, follow the link in the SMS sent to you and follow the step-by-step application process. Note that your initial offer computation and repayment table might look different on the site during application but we will be sending you a revised computation table after we process and approve your application. Keep in mind that the deadline for submission of applications per cohort.

Can I request for a different amount?

No. All Eskwelabs applications will have fixed amounts based on their course. Any other value will not be accepted.

What are the requirements?

To qualify, you must be:

Enrolled to the Eskwelabs Data Science Fellowship or Data Analytics Bootcamp.
A Filipino citizen
At least 18 years old

You will also need to upload a government-issued ID with your address for verification purposes.

I don't have tuition billing. What should I upload?

When asked to upload your tuition billing or enrollment form, simply upload any proof of enrollment (such as your Eskwelabs Student contract.)

Do I need to submit proof of payment every month?

No, your account will automatically be updated in 1 to 2 banking days depending on the payment channel you use. If your account is not yet updated, please send us an email at info@bukas.ph.

How will I receive the tuition amount?

Once you sign your contract or confirm your application, we will directly disburse the payment to Eskwelabs. Don't worry, we will send you an SMS/Email notification to update you regarding the payment. Once you've been notified of your payment, you may verify with Eskwelabs if they have received your payment already. If you encounter any issues, you may reach out to us via Facebook or email at info@bukas.ph.

How will I send my monthly repayments?

Monthly repayments can be accepted via “Bills Payment” at any Unionbank branches or the Unionbank mobile app, via E-banking using the DragonPay portal or Over-the-Counter at any DragonPay partner channels or any official Bayad Center branches nationwide. For detailed payment instructions, kindly visit the How to Pay page.

Is there a late fee?

Yes, there will be a 5% late fee per month charged on the total unpaid past due amount.

Question 56

Magsaysay Center for Hospitality and Culinary Arts Launches 12 Month Tuition Installment Plans with Bukas

Accepted Answer

Magsaysay Center for Hospitality and Culinary Arts has partnered with Bukas to offer students flexible student loan plans payable in 12 months. This new tuition payment program will provide students from MIHCA Manila and MIHCA Mandaluyong a more affordable way to finance their education through lower monthly payments.

What is a Bukas Student Loan?

The Bukas Student Loan or Tuition Installment Plan is an affordable and flexible way to pay for your tuition. The Tuition Installment Plans are payable in 12 monthly installments with 1.9% flat monthly interest per month and a one-time service fee of 3%. This gives students and potential enrollees from MIHCA an option to make monthly tuition payments as low as P4,613.

Who can apply for a Bukas at MIHCA?

Students from MIHCA Manila and MIHCA Mandaluyong taking the following courses may apply for a Bukas Student Loan:

Professional Culinary
Professional Baking and Pastry
Food and Beverage Services
Housekeeping Services

Students must register first and pay the initial down payment in order to apply for a Bukas Student Loan. You may learn more about how to register below.

How do I enroll and register at MIHCA?

Due to the COVID-19 pandemic, students must follow the online enrollment process provided by MIHCA. Below are the steps to enroll at MIHCA online.

Step 1 - Choose your school and register online

Step 2 - Online assessment and interview

Complete your online assessment and interview. You should get an email or SMS regarding the schedule from MIHCA.

Step 3 - Reserve your slot.

Pay the assessment & reservation fee to book your slot in your desired course.

Step 4 - Complete your medical check-up.

Step 5 - Pay the required down payment and then apply to Bukas.

How can MIHCA students apply for a Bukas Student Loan?

To apply for a Bukas Student Loan, simply follow the steps below.

Step 1 - Register and complete your profile at app.bukas.ph/register

Step 2 - Fill-out and submit the application form. Wait for 1-2 days to get feedback.

Step 3 - Once approved, login and confirm your application.

Step 4 - Once confirmed, your full payment will be disbursed by Bukas directly to MIHCA. You will receive an SMS once it has been disbursed. Kindly wait 1-2 days for it to reflect on your student portal.

Step 5 - Pay your monthly dues at any of our partner payment channels.

Question 57

How to Pay Bukas Student Loan Via Dragonpay

Accepted Answer

Dragonpay is an online payment platform that helps Bukas Borrowers conveniently pay their student loans. It allows payments via online banking or cash over-the-counter. Dragonpay monitors payments and notifies Bukas, ensuring funds are credited to the Borrower's agreement.

Steps to Pay Using Dragonpay:

Step 1: Log in to a Bukas account and click the "My Loans" tab.

Step 2: Select "Pay loans via Dragonpay". Choose "Full amount due" for full monthly repayment, or "Set amount" for a different amount.

Step 3: Select the preferred payment channel (online banking, over-the-counter banking, or non-bank options).

Step 4: Follow Dragonpay's step-by-step instructions carefully. Keep the deposit slip and allow 1-3 working days (excluding weekends and holidays) for the amount to reflect.

Dragonpay Payment Channels:

BANKS (for online and over-the-counter payments): Asia United Bank (AUB), Banco de Oro Unibank (BDO), Bank of the Philippine Islands (BPI), China Banking Corp./Chinabank, EastWest Bank, Land Bank of the Philippines, Maybank, Metrobank, Philippine National Bank (PNB), PS Bank, Rizal Commercial Banking Corp. (RCBC), Robinsons Bank, Security Bank.
NON-BANK FACILITIES (for over-the-counter payments): 7-Eleven, Cebuana Lhuillier, CVM Pawnshop and Money Changer, M. Lhuillier, Palawan Pawnshop, RD Pawnshop, Robinsons Department Store, SM Bills Payment, USSC.
E-WALLETS (for online payments): Grabpay, Maya, Bitcoin/ Ethereum/ USDT/ BinancePay, Coins.ph Wallet.

Kindly note that exact processes and transaction fees may differ for each bank. If any options are unavailable, they may be offline; please try again later.

Frequently Asked Questions

Where can Borrowers get the Dragonpay reference code?
- This code is generated by Dragonpay and is different from the Bukas Reference Code/Number. Follow Dragonpay instructions carefully to avoid payment concerns.

How much are Dragonpay fees?
- A convenience fee is added per transaction by Dragonpay, which will be declared in their payment instructions.

What happens if the convenience fee is not paid?
- Payment will be unsuccessful and will not reflect. Ensure the exact amount in Dragonpay's instructions is paid.

Can Dragonpay be used multiple times on the same day?
- Yes, but a convenience fee applies to each transaction. Ensure the balance is exact by checking the Bukas account.

Does a pending Dragonpay payment expire?
- Yes. Check the “Deadline” in the payment instructions. Expired transactions require creating a new one by logging in to the Bukas account and re-selecting Dragonpay.

Payment was made via Dragonpay but the account is not updated yet.
- An SMS will be received once payment reflects (1-3 working days). If not, email payments@bukas.ph with full name, reference number, and proof of payment.

Payment was denied when trying to pay via Dragonpay.
- Ensure the correct amount and reference code were entered. If issues persist, email payments@bukas.ph or contact Dragonpay directly.

Did not receive email instructions after trying to pay with Dragonpay.
- Check the provided email and its SPAM folder. If still not found, contact Dragonpay directly.

Preferred payment channel not found when trying to pay via Dragonpay.
- The channel may be offline. Select an alternative or use other Bukas payment channels to avoid delays.

Can a refund be requested from Dragonpay if payment was not successful?
- Refund requests must be received by Dragonpay within 30 days of deposit/payment. Learn how to process a refund via Dragonpay here. Once processed, send email confirmation to payments@bukas.ph. Allow 14 working days for processing.

Other Reminders for Dragonpay Payments:

For safety, do not share card numbers. If Dragonpay requests an ATM Card image for a refund, cover the 16-digit number and 3-digit CVV, showing only name and account number.
Dragonpay does not issue cash refunds for pick-up/door-to-door. Refunds are deposited to select banks and may incur handling fees. For more info, click here.

If there are any further questions, send an email to payments@bukas.ph or reach out to our team by filling out this form.

Question 58

Gadget Installment Plans for PHINMA Education Students

Accepted Answer

What is the gadget installment plan?

The Bukas Gadget Installment Plan is an exclusive offer provided to Filipino college and graduate school students enrolled in schools under the PHINMA Education Network. With the Gadget Installment Plan, students can now study at home with a new smartphone (worth P2,999) and choose to pay in four (4) affordable monthly payment plans. See more details of each plan below.

Mobile Phone - MyPhone MyXi1 Plus (16gb ROM and 2gb RAM) at P2,999 SRP.

Option 1 - Pay P500 downpayment and pay the balance in 6 monthly installments with 0% interest.

Month 1 - P416.50

Month 2 - P416.50

Month 3 - P416.50

Month 4 - P416.50

Month 5 - P416.50

Month 6 - P416.50

Option 2 - Pay P500 downpayment and pay the balance in 12 monthly installments with only 1% monthly interest.

Month 1 - P233.25

Month 2 - P233.25

Month 3 - P233.25

Month 4 - P233.25

Month 5 - P233.25

Month 6 - P233.25

Month 7 - P233.25

Month 8 - P233.25

Month 9 - P233.25

Month 10 - P233.25

Month 11 - P233.25

Month 12 - P233.25

Option 3 - Pay the full amount in 6 monthly installments with 0% interest and no down payment.

Month 1 - P499.83

Month 2 - P499.83

Month 3 - P499.83

Month 4 - P499.83

Month 5 - P499.83

Month 6 - P499.83

Option 4 - Pay the full amount in 12 monthly installments with only 1% monthly interest and no down payment.

Month 1 - P279.91

Month 2 - P279.91

Month 3 - P279.91

Month 4 - P279.91

Month 5 - P279.91

Month 6 - P279.91

Month 7 - P279.91

Month 8 - P279.91

Month 9 - P279.91

Month 10 - P279.91

Month 11 - P279.91

Month 12 - P279.91

Who can apply for the Gadget Installment Plan?

College and Graduate school students enrolled in the following PHINMA Education schools can apply:
PHINMA-Cagayan de Oro College
PHINMA-Pamantasan ng Araullo (Araullo University)
PHINMA-Upang College Urdaneta
PHINMA-St. Jude College
PHINMA-The Republican College
PHINMA-University of Iloilo
PHINMA-University of Pangasinan

How to apply for a Bukas Gadget Installment Plan?

To apply for a Gadget Installment Plan, college and graduate school students from schools in the PHINMA Education Network must follow the steps below.

Step 1: Pre-register

Pre-register for a Gadget Installment Plan at https://bit.ly/phinmaform. Keep in mind that stocks are limited and pre-registration does not guarantee that you have been approved.

Step 2: School Verification

After signing up, wait for the school to verify your details.

Step 3: Open Email/SMS from Bukas

Once verified, you will receive an email or SMS message from Bukas with a link to confirm your application. The email or SMS will be sent on or before Sep. 22, 2020.

Step 4: Confirm Application

Click the link and create a password for your pre-registered account. Once done, confirm your application on or before September 28, 2020.

Step 5: Pick-up Device

Once confirmed, kindly wait for your school to provide you details on how to pick-up your device.

You’re done! Pay your monthly dues at any Bukas partner payment channel.

What gadget is available?

Students can avail of the brand new MyPhone MyXi1 Plus with an SRP of P2,999. No other device is available as of the moment.

Where can I pay for the Gadget Installment Plan?

You can pay online or over-the-counter via bank (BPI, BDO, Unionbank, etc.) or non-bank partners (Cebuana Lhuillier, 7-Eleven, Bayad Center, etc.). Visit the How to Pay page for more details.

Learn more about the partnership between Bukas and PHINMA Education at https://www.phinma.edu.ph/phinma-education-offers-mobile-phone-installment-plans-through-bukas-partnership/.

Question 59

What is Multiple Installment Plans (MIP)?

Accepted Answer

Multiple Installment Plans (MIP) refers to having two or more Bukas Student Loan plans active simultaneously. This option is available for Borrowers who need additional tuition coverage and wish to apply for a new plan on top of their current one. This allows Borrowers to manage ongoing education costs effectively by providing continuous financial support.

MIP Eligibility Requirements

To be eligible for MIP, Borrowers must meet these key requirements:

60 days should have passed from the activation date of the most recent student loan plan.
At least three (3) repayments must have been successfully made on the recent plan.
Must demonstrate good payment behavior with Bukas student loans.

How to Apply for MIP

The "College Loan" or "Short Term Course" button is available on a Borrower's Bukas account only if the Borrower is eligible to apply again. If this button is not visible, Borrowers should check if they meet the eligibility requirements mentioned above.

When reapplying, Borrowers will be asked to select their identity. Please note that account owners cannot be changed in between installment plans. This means that student-owned accounts cannot become parent-owned accounts in succeeding loans. Borrowers should ensure they enter their details accordingly.

Borrowers will repeat the same application submission steps. Hence, they will be asked to provide updated application details such as a co-borrower and updated documents (School Assessment Form, Proof of Residence, and Proof of Income).

All applications will undergo a thorough review and will still be subject to approval. It will take 3-5 business days, excluding weekends and holidays, before Borrowers receive the final result.

How to Maintain MIP

Having more than one installment plan also means managing more than one set of monthly dues. Here are some tips on how to maintain Multiple Tuition Installment Plans:

Use the payment dashboard on the Bukas account. This dashboard helps Borrowers keep track of their Multiple Installment Plans and their respective due dates. The table is updated every time a payment is made, allowing Borrowers to note which months need to be settled for each installment plan. Please note that the payment table updates only 1-3 business days after making a deposit.
Indicate the correct Bukas Reference Code/Number. When settling the monthly dues for installment plans, it is important to indicate the reference code or installment number for the specific plan being paid for. Borrowers will need to make separate transactions or deposits per installment plan to ensure payment is recorded for that specific plan’s payment dashboard.
Consider paying all dues on the same day. While repayment dates cannot be changed for any installment plan after its approval, Borrowers may opt to pay their Multiple Installment Plans’ dues all on the same day to avoid the hassle of handling multiple transactions on different days of the month. Borrowers should take note of Tip 2 and the schedule of their payment due dates so that none of their installment plans are past their due date.
- Example: If Plan #1 is due on June 15 and Plan #2 is due on June 26, Borrowers may pay every 13th of the month for both installment plans. That way, neither is past due, and both accounts are settled in one day.

Note that all loan offers are conditional. As long as a loan has not yet been disbursed to the school, Bukas Finance Corp. reserves the right to withdraw any loan agreement. Please read the Terms and Conditions as well as the Disclosure Statement provided before proceeding with any loan transactions. If there are any further questions or changes to contact information, please feel free to reach out to our team by filling out this form.

Question 60

Tuition Installment Plan Payment Channels

Accepted Answer

After applying with Bukas, you might be wondering how to repay your tuition installment plan. This page provides instructions on how to repay.

You can pay for your monthly dues through our online and over-the-counter payment channels. Check out the list of our payment channels below powered by UnionBank, Bayad Center and DragonPay.

Paying via UnionBank

UnionBank Over-the-Counter

Go to a UnionBank branch and ask for a BILLS PAYMENT SLIP.
Write "Bukas Finance Corp." as your payment Company or Institution.
Write the "Student’s Name" as the Client Name.
Write the “Agreement Number” found in Annex B of your disclosure statement as your Reference Number. This can also be seen in your “My Installments” page in your Bukas account.
Write the monthly installment amount due found in Annex B of your contract. This can also be seen in your “My Installments” page in your Bukas account.

UnionBank Mobile App

Open the UnionBank app on your phone.
Log-in to your UnionBank account.
Select "Bukas Finance Corp." under the list of official billers.
Write the “Agreement Number” found in Annex B of your disclosure statement as your Reference Number. This can also be seen in your “My Installments” page in your Bukas account.

Paying via Bayad Center

Over-the-Counter via Official Bayad Center Branches

Go to an official Bayad Center branch and ask for a BILLS PAYMENT SLIP.
Write the "Student’s Name" under Account Name.
Then add your contact number and date of payment.
On Transaction Details, put a check mark beside "Bills Payment".
Write "Bukas Finance Corp." or "Bukas.ph" as your Biller.
Under "Amount Due", put the monthly installment amount due you would like to pay for.
Under "Account Number", put your Bukas Installment Number/Reference Code found under the "My Installments" tab of your Bukas account.
Return the Bills Payment Slip and pay the cashier to complete your transaction (NOTE: You will be charged an additional P15 transaction fee by Bayad Center). Wait for 1 to 2 business days for your payment to reflect.

Bayad Center Mobile App

COMING SOON

Reminders for Bayad Center Payments:

Bayad Center charges an additional P15.00 fee for every transaction.
This payment option is also available in payment centers that are partners of Bayad Center like 2Go Express, Capital Pawnshop, Citystate Savings Bank, CVM Pawnshop, EBiz, Go Beyond, LBC Express, Pera Hub, PHILPOST, Pinoy Pera Padala, Racquel Pawnshop, Robinsons Department Store, Robinsons Supermarket, San Roque Supermarket, Sinag Pawnshop, The Landmark, USSC, Villarica Pawnshop, Ruralnet Inc. Branches, Rustans, and RD Pawnshop!

Paying via Dragonpay

What is Dragonpay?

Dragonpay is an online payment platform that now allows Bukas users to pay for their tuition installment plans without using traditional forms of payments like credit card and PayPal. Now they can use their online banking facility or pay cash over-the-counter at physical retail channels. Dragonpay automatically monitors the online and offline payments and notifies Bukas of a completed payment so we can credit it to your agreement.

How to pay my dues using DragonPay?

To use Dragonpay, you’ll need to do the following:

Login to your account at app.bukas.ph/login
Click the “My Installments” tab
Click the Installment Plan that you would like to pay for
Scroll down to “Payment Method”, open “Dragonpay” and click “Pay installment via Dragonpay”
If you would want to pay your full amount due for the month, click the “Full amount due”option. If you wish to pay any amount other than your full amount due for the month, click the “Set amount” option and input the desired amount you will pay.
Select the payment channel you would like to use (i.e. Over-the-counter non-banks, Over-the-counter banking or Online banking) Note: A convenience fee will be charged in addition to your total due depending on the channel you picked. To see a full list of accepted DragonPay payment channels and how to use them, click here.
Once you select a payment channel, you will be redirected to the Dragonpay portal for further instructions.
Follow the step-by-step instructions by Dragonpay and make sure to pay the exact amount stated in your Dragonpay payment instructions on time to avoid penalties or canceled transactions.
Once you've paid, make sure to keep your receipt or deposit slip with you. Login your Bukas account after 1 business day to check if your transaction was processed. If not, contact us and send your receipt as proof.

Note: Make sure to follow the instructions provided by Dragonpay and only use the Dragonpay reference code when paying. Do not use the Bukas reference code.

For a detailed description on what to do, you can also refer to the payment manuals here:

How to Use Dragonpay for Full Amount Due Payments

How to Pay Your Preferred Amount Using Dragonpay

How much are the fees when using Dragonpay?

Depending on the payment method selected, there will be an additional convenience fee for using Dragonpay. Below are the convenience fees for each.

E-banking or Online Banking - P10 per transaction
Over-the-counter Banking - P15 per transaction
Over-the-counter Non-banks - P20 per transaction

What is a “convenience fee”?

A convenience fee is a small fee charged by Dragonpay for using their payment platform.

Who pays for the “convenience fee”?

Convenience fees shall be paid by the user/student. It will be charged for every payment transaction done with Dragonpay. For example, if the convenience fee is P10 per transaction and the student’s monthly due is P3,025, then every month the student pays a total of P3,035 when using a Dragonpay channel.

What happens if I forgot to pay for the convenience fee or service charge while using an online banking application supported by Dragonpay?

In case you don’t pay for your convenience fee, your payment will not be successful. This means that your payment will not reflect in our system and your monthly due in your payment dashboard will not be marked as “paid”. So, make sure that you follow the exact amount to be paid on the payment instructions sent by Dragonpay through your email address or your contact number because it already includes the convenience fee.

What are the available Dragonpay payment channels for Bukas installment plan repayments?

Over-the-counter and online banking facilities of BDO, BPI, Metrobank, Landbank, and many other banks are available. Other non-bank over-the-counter payment channels such as 7-Eleven, Cebuana Lhuillier, LBC, etc. are also available. To see a full list of accepted Dragonpay payment channels and how to use them, click here.

Can I pay partial/excess amounts using Dragonpay?

Yes, you can pay for the partial/excess amounts using Dragonpay by simply following the steps in here.

What if I was supposed to pay PhP3025.00 this month to complete my monthly due but I accidentally paid PhP3020.00. I paid for the PhP3020.00 via Dragonpay. Can I pay for the remaining PhP5.00 by using Dragonpay again on the same day?

Yes, you may use the Dragonpay payment option more than once within the day. However, please take note of the convenience fee for every Dragonpay transaction so we encourage paying the full amount.

I have a pending payment via Dragonpay. Does it have an expiration or can I pay anytime?

Dragonpay pending transactions can only paid during a specified amount of time depending on the payment channel selected. Once past the deadline, the transaction will expire and you must create a new transaction by logging in your Bukas account and selecting Dragonpay again. To check the payment deadline or validity period of your transaction, please look for the "Deadline" listed under the Payment Instructions sent by Dragonpay.

I paid via Dragonpay already but the account is not updated yet.

Please wait 1 to 2 business days for your payment to reflect on your Bukas account since not all channels are updated in real time. If there are still issues, send us a message on Facebook or email us at info@bukas.ph with proof of payment and/or your deposit slip.

I tried to pay using Dragonpay but my payment was denied.

Make sure you paid the correct amount and also entered the correct reference code or ID. If you continue to have issues, send us a message or you may reach out to DragonPay directly.

I tried to pay with Dragonpay but did not receive any email instructions.

Make sure the email you provided is correct. If so, check the SPAM folder of your email to see if the instructions were sent there. If not, contact Dragonpay directly.

My due date falls on a weekend. How can I pay if banks are closed?

Now you can pay for your monthly dues even on weekends with Dragonpay over-the-counter payments through Cebuana Lhuillier, LBC, M Lhuillier, Robinsons Dept. Store, SM Dept. Store and many more!

I tried paying using Dragonpay but I can't find my preferred payment channel?

Dragonpay offers over a dozen payment channels from banks to non-banks but availability will depend on the partner channel's schedule. For example, Bank OTC via Dragonpay may not be available during weekends. If your preferred channel is not available, it would be best to select an alternative channel to avoid payment delays and penalty fees.

What are the instances where a refund request from Dragonpay should be made?

Dragonpay may issue a refund under the following circumstances:

A deposit was never validated successfully by the customer possibly because: the customer did not perform the validation step; the amount paid was incorrect; or the validation details provided were incorrect.
A deposit was successfully validated less than four (4) days ago, but the merchant gave Dragonpay the instruction to perform a direct refund for whatever reason.

What is the process for the refund request from Dragonpay? How long does it take?

To process the refund, you must go to this site: https://www.dragonpay.ph/refund/ and click on the “online refund form” tab at the lower portion of the page. Then, fill out the form and click submit. Once you have submitted the online refund form, kindly wait for their email confirmation either within the day or until the next day. Once you have received the confirmation, kindly send a copy to us at info@bukas.ph. However, if you did not receive an email confirmation from Dragonpay, you may message us in our Facebook messenger or send an email to info@bukas.ph for us to help you follow up on your refund request. Please allow 14 business/working days for the refund to be completed.

Reminders for Dragonpay Payments:

For safety reasons and to avoid online fraud, please do not share your card number with anyone. Dragonpay may ask for an image of your ATM Card for your refund request. However, you have to make sure that the 16-digit card number at the front of your ATM card and the 3-digit CVV at the back of your ATM card should be covered. The details that need to be shown in your ATM card image should be your account number and account name only. Please take note that account number is different from card number.
In connection with refund requests, Dragonpay does not issue cash refunds for pick-up or for door-to-door remittance. The supported banks for refunds are the following — AUB, BDO, BPI, BPI Family, Metrobank, Unionbank, RCBC, RCBC Savings, PNB, UCPB, Chinabank, Security Bank and Landbank. Furthermore, some of these banks may charge a handling fee when depositing to a provincial account. Should there be any such fees, it will be deducted from the amount to be refunded. They also support refunds to GCash Wallets. Refund requests must be received by Dragonpay within 30 days from the date of deposit or payment. Beyond that, Dragonpay will no longer entertain such requests.

GCASH

For the Filipino version of this page, please visit

Open and login your Gcash app on your mobile phone.
On the dashboard, go to “Pay Bills”.
Under “Biller Categories”, select “Schools”.
Search and select “Bukas Finance Corp.”
Enter the complete name of the student, the reference number and amount you would like to pay. You can find your plan’s reference/installment number under the “My Installments” tab of your Bukas account.
Review your details and click “Confirm” to pay.

Note: Gcash will charge an additional P20 service fee for each transaction. Make sure you have enough balance to pay the full amount plus service fee.

Frequently Asked Questions:

Where can we get the reference code that we need for GCASH?
Kindly use your Bukas Installment Plan Reference Code. You will be able to find this on your disclosure statement or on your My Installments Tab on your Bukas Portal.
I received a text from GCASH that my payment will be posted on the next business day, but why don’t I see it on my Bukas Account?
It takes up to 24 hours for GCASH to reflect your payments on their app. Separately, You will receive an SMS once your payment reflects in our system. This would take about 1-3 business days (excludes weekends and holidays). You can also log-in to your Bukas account to check out your payment dashboard!
What do I do if I’ve sent the payment but I entered the wrong reference code.
Please send your full name, installment number, and contact number along with your proof of payment with a subject "Payment Concerns" to payments@bukas.ph. manner.
I can’t find Bukas Finance Corp. under the Loans. How do I pay?
You will be able to find Bukas Finance Corp under the School category instead.
Can I make partial or advance payments to Bukas using Gcash?
Yes! You can enter any amount you’d like on Gcash to make partial, full or advance payments to Bukas Finance Corp.
Does Gcash charge a transaction fee when I use it to pay for my Bukas dues?
Yes, Gcash charges a P20 fee for every transaction. Make sure your Gcash balance is enough to cover your dues plus the transaction fee to avoid failed payments.

Additional Reminders involving all our Payment Channels

The Bukas Installment Number or Reference Code is alphanumeric, the first three (3) characters are letters and succeeding seven (7) characters are numbers. Make sure to write legibly so that UnionBank orBayad Center can process your payment correctly.
If your due date falls on a weekend or on a holiday, please pay for your installment plan before the due date or pay for it through online banking and non-bank over-the-counter payment channels like Cebuana.Lhuillier, LBC, etc.via DragonPay. In case of late payments, there will be a late payment fee amounting to 5% of the unpaid balance.
If you have paid on time but the payment made does not reflect on your payment dashboard, please wait for 2-3 business days. You will receive an SMS once it reflects on your dashboard.
No need to send a screenshot of your payment slip. You can check your dashboard in your Bukas account to see if the payment was reflected. It normally takes around 2-3 business days for it to appear on your dashboard.

If you have any issues on the processing of your payments, you can send us an email at payments@bukas.ph or chat us up on our Facebook.

Question 61

30-Day Grace Period Extension Frequently Asked Questions

Accepted Answer

For the Filipino version of the 30-Day Grace Period Extension Frequently Asked Questions, please click here.

Bukas will always put its students’ health and safety first which is why effective March 16 we are implementing a 30-Day Grace Period for ALL agreements that have scheduled payments affected during this enhanced quarantine period, March 16 - April 15, 2020.

UPDATED AS OF 05/18/20

After the ECQ extension, we are extending our coverage to May 31, 2020 and providing an additional 30 Day Grace period for affected students in compliance with the Bayanihan to Heal as One Act and its Implementing Rules and Regulations. For more information, please see the details below:

Covered Areas

Residing/working in areas declared under Enhanced Community Quarantine

Covered Period

March 16- May 31, 2020

Frequently Asked Questions

OPT OUT GUIDELINES

I opted-out via SMS. What should I do next?
Kindly wait for an email to be received from info@bukas.ph. This email confirms that we have received your opt-out and will provide the succeeding instructions. The original payment schedule will reflect after paying the amounts originally due between Mar 16 to May 31. Please pay these on or before your original due date after ECQ is lifted. There are no late fees charged for the period during quarantine. If you did not receive this email, send us a message on Facebook or email us at info@bukas.ph so we can assist you.
My payment schedule is still using the 30-day extension. When will it reflect back my original schedule?
If you do not have any past due amounts prior to the ECQ, then you need to pay your previous due amounts (amounts affected by the ECQ) along with your next due amount on or before your next available due date (original due date after ECQ) to revert your account back to the original payment schedule. Afterwards, the original repayment dates should reflect within 2 business days.
If you have past due amounts prior to the ECQ, then you cannot revert back to your original payment schedule. You will follow the extended payment schedule.

Sample Illustration:
Customer availed of a Tuition Installment Plan with the following details:
Total Principal Amount: PHP 30,000
Monthly Repayment: PHP 3,025
Scheduled Repayment: Every 16th of the month
Payment Due Dates Affected by ECQ: March 16 and April 16 2020

ECQ Extension Payment Schedule: After the grace period of the Bayanihan Act, the accrued interest from the grace period will be split evenly on the remaining monthly repayments. Monthly due with the grace period applied:
March 16, 2020: PHP 0
April 16, 2020: PHP 0
May 16, 2020: PHP 0
June 16, 2020: PHP 3,264.69
July 16,2020: PHP 3,264.69

Original Payment Schedule (Opt-out Option): After the grace period of the Bayanihan Act, the dates will be rolled back to the original schedule after the repayment of all dues between March 16- May 15. No late fees will be charged.
March 16, 2020: PHP 0
April 16, 2020: PHP 0
May 16, 2020: PHP 0
June 16, 2020: PHP 12,100.00 (payment for March, April, May, and June dues)
July 16, 2020: PHP 3,025.00
I already opted-out and my original dashboard shows, do I have to opt-out again with this new extension?
If your account was successfully rolled back, there is no need to opt-out again. If you have any issues on this, kindly email us at info@bukas.ph

Question 62

Bukas Student Loan Application Guide for Freshmen Students

Accepted Answer

Whether a freshman, an undergraduate, or someone pursuing further studies (i.e., Masters, Doctorate, Law, and Medicine) at our partner schools, they are welcome to apply for a Bukas Student Loan. We understand that freshmen students, as new applicants, may need more assistance. Hence, we have listed down frequently asked questions from freshmen students below:

What if a student does not have a student ID to use for their Bukas student loan application?

In lieu of a student ID from the school, Borrowers may use any of the government-issued IDs below:

Passport
Driver's License (including Student Permits with official receipt)
Postal ID (old postal IDs must have a photo of both front and back)
Unified Multi-Purpose ID (UMID)
National Bureau of Investigation (NBI) Clearance

Please click here to see the full list of acceptable government-issued IDs.

What school assessment form can be uploaded if a student is not yet enrolled?

It is a requirement that a student must be enrolled in one of our partner schools before applying for a Bukas Student Loan. We require an updated school assessment form that includes the student's name, student number, and tuition amount. Please refer to our guide on acceptable school assessment forms here.

What happens after submitting the minimum requirements?

After submitting the minimum requirements, Borrowers can kindly expect initial feedback within 1-2 business days. Updates for the application status will be received via SMS and e-mail. We also suggest that Borrowers regularly check their Bukas account for status updates.

If there are any further questions, please feel free to reach out to our team by filling out this form.

Question 63

Guidelines for Waiving Late Fees Due to COVID

Accepted Answer

Bukas will always put its students’ health and safety first which is why effective April 7, 2020 we are waiving ALL late payment fees for deadlines affected during this extended enhanced quarantine period - April 16, 2020 to April 30, 2020. For more information, please see the details below:

Covered Areas

Residing/working in areas declared under Enhanced Community Quarantine

Covered Period

April 16 - April 30, 2020

Frequently Asked Questions

What is the COVID Waive of Late Payments?
If your deadline is during the extended enhanced community quarantine period and you are unable to avail of our online payment options or are unable to pay for any other reason during this time, we can waive any late penalty that is incurred for any due date between April 16- April 30, 2020 provided that you follow the steps mentioned below to request for a waive of late penalty fees.
How do I request to waive my late payment fee?
You have to email info@bukas.ph with the email address tied to your Bukas account. The email should have the subject ‘Request to Waive Late Penalty’ and should contain the following details:
a. Student’s Complete Name and Mobile Number
b.Reference Number
c.Guardian’s Complete Name and Mobile Number
d.Your scheduled due date
e. Your official request
When will you waive my late payment fee?
We can only process the waiving of late payment fee after our system recognizes your payment. That is, we can only waive after your payment has been made. So when you are able to pay, kindly send over the proof of payment to info@bukas.ph so we can process your request to waive the late fee.

If you are paying via UnionBank or Bayad Center you can pay the monthly due alone. If you are paying via DragonPay, since it can only accommodate full monthly payments, the excess amount you pay out because of the late fee will be credited to your next monthly due after we waive the current late payment fee.
I have more than one Bukas Installment Plan, can I request to waive the late penalty fee for both plans?
Yes you may, provided that you follow the instructions mentioned in Question 2 (see above). Please specify the 2 reference codes for your loans in 1 email.
When will I be notified that my request is approved?
Once you are able to pay, kindly send over the proof of payment to info@bukas.ph so we can process your request to waive the late fee. Once we've replied that the waiving of late penalty fee is successful, please wait 1-2 business days for it to reflect in your payment dashboard.

Should you have further questions or concerns, you can always message us on our Facebook page or email us at info@bukas.ph.

Question 64

Guide to Student Assessment Form

Accepted Answer

The school assessment form is a crucial document Borrowers need to upload to their Bukas account to complete a student loan application. While the document name may vary by school, it serves the same essential purpose.

Key Information on the School Assessment Form:

Generally, all school assessment forms should clearly show all of the following details:

(1) Student's Full Name

(2) Student Number

(3) Total Tuition Due

The student number on the school assessment form is particularly important as it will be used as the reference number for Bukas's payment to the school.

Using the Form for Previous Balances:

If applying to settle a previous tuition balance, kindly use an updated assessment form or a Statement of Account. This document can typically be obtained by reaching out to the school's cashier or accounting office.

If there are any further questions regarding the school assessment form, please feel free to reach out to our team by filling out this form.

Accepted Forms by School:

For a detailed list of acceptable school assessment forms per school or university, Borrowers may refer to the list below:

Adamson University
- Statement of Account
- Screenshot of your Balance Inquiry
- Student Enlistment Form
- Certificate of Enrolment
- (For freshmen only) Certificate from the university which states that you are a freshman applicant at AdU, that your fees should be paid through a Bukas tuition installment plan, and that you have no outstanding balance with the university.

Asian College of Technology - International Education Foundation
- Student Portal Account Page
- Enrollment Form

Aviair Aviation School
- Conformity Letter
- Application Form
- Aviair Aviation Billing / Invoice Form

Avion School
- Signed Program Agreement from your school

Benilde - School of Professional & Continuing Education (SPaCE)
- Enrollment Assessment Form (EAF)

Cebu Institute of Technology - University
- Statement of Account
- Assessment Slip
- Student Ledger

Centro Escolar Las Pinas
- Certificate of Matriculation

Centro Escolar University
- Certificate of Matriculation
- Statement of Account
- Screenshot of Student Portal

CIIT College of Arts and Technology
- Statement of Account

Davao Doctors College
- Student Portal Screenshot
- Assessment Form/Statement of Account

De La Salle-College of Saint Benilde - Antipolo
- Student Information System - Enrollment Record
- Student Enrollment Record

De La Salle Medical and Health Sciences Institute
- Assessment of Fees
- Certificate of Registration
- Student Enrollment Load

De La Salle University
- Assessment Record
- Student Enrollment Record
- Certificate of Support

Emilio Aguinaldo College
- Pre-Registration Form
- Student Ledger
- Screenshot of Student Portal with Payment Trail

Experience Abroad
- Invoice

Far Eastern University - Alabang
Statement of Account

Far Eastern University - Diliman
- Student Assessment Form
- Certificate of Registration

Far Eastern University - Institute of Technology
- Screenshot of the Assessment Form from the Student Portal
- Certificate of Registration
Far Eastern University - Manila and Makati
- Certificate of Registration
- Statement of Account
- Screenshot of Student Portal

First Gourmet Academy
- Statement of Account

Jose Rizal University
- Enrollment Permit
- Statement of Account

La Salle University - Ozamis
- Certificate of Registration (COR)
- Screenshot of Student Portal

Lyceum of the Philippines University - Cavite
- Statement of Account
- Screenshot of Student Portal

Lyceum of the Philippines University - Davao
- Statement of Account
- Enrollment Assessment Form (EAF)

Malayan Colleges Mindanao
- Advising And Assessment Form
- Statement of Account

Mapua University
- Certificate of Matriculation and Assessment
- Parent Portal - Statement of Account
- Generated Schedule and Assessment
- Unsettled Charges Form

Miriam College
- Student Portal - Outstanding Balance with Surcharge
- Student Portal - Registration and Assessment
- Registration and Assessment Form - Graduate Program

Misamis University
- Certificate of Enrollment and Statement of Account

MUD Studio Manila
- Registration Form
- Assessment Form
- Official Receipt for Downpayment

NBS College
- Certificate of Registration
- Screenshot of Student Portal (with Assessment Dues)
- Official Receipt for Downpayment

National Teacher's College
- Student Registration Form
- Screenshot of your online payment portal and student details compiled on a PDF form.

Our Lady of Fatima University
- Online Registration Card
- Screenshot of Student Portal
- Statement of Account

Panpacific University
- Statement of Account
- Screenshot of Student Portal
- Payment Trail

Philippine College of Criminology
- Online Assessment Form
- Exam reminder
- Official Registration Form
- Outstanding Balance Certification

PHINMA Education (Important: Colleges/Universities under PHINMA Education are listed below)
- PHINMA University of Pangasinan (UPang) - Dagupan
- PHINMA University of Pangasinan (UPang) - Urdaneta
- PHINMA Saint Jude College - Cavite
- PHINMA Saint Jude College - Manila
- PHINMA Saint Jude College - Quezon City (formerly Republican College)
- PHINMA Rizal College of Laguna (RCL)
- PHINMA Union College of Laguna (UCL)
- PHINMA Araullo University (AU)
- PHINMA University of Iloilo (UI)
- PHINMA Cagayan de Oro College (COC)
- PHINMA Southwestern University (SWU)

Philippine Women's University
- Enrollment Assessment Form (EAF)
- Student Portal - Online Enlistment
- Student Portal - Online Payment Center
- Student Portal - Online Statement of Account

Riverside College
- Statement of Account

Saint Joseph Institute of Technology
- Certificate of Enrollment

Saint Louis University
- Copy of Student Account
- Student Assessment Report
- Student Portal Screenshot - Statement of Account Tab

SoFa Design Institute
- Registration Form (For freshmen)
- Screenshot of Student Portal
- Subject & Tuition Fee Assessment Form
- Screenshot of the Order Summary

St. Bernadette of Lourdes College
- Student Assessment Form
- Screenshot of Student Portal

St. Dominic College of Asia
- Assessment Form
- Statement of Account

St. Paul University - Quezon City
- Registration and Assessment Slip
- Student Portal - Assessment Page
- Student Portal - Student Ledger
- Assessment of Fees
Technological Institute of the Philippines
- Student Registration Form
- Statement of Account

TopRank Review Academy
- Student Registration Form
- Statement of Account

Universidad de Dagupan
- White Form (Front and Back)
- Student Portal - Student Ledger

Universidad de Zamboanga
- Registration Form
- Student Portal - Statement of Account
- Statement of Account
- Student Portal - Account Page

University of Asia & The Pacific
- Pre-enlistment Form
- Student Portal - Dashboard

University of Bohol
- Certificate of Enrollment and Billing

University of the East
- Pre-Enrollment Form
- Registration Form
- Student Portal - Ledger

University of Nueva Caceres
Certificate of Matriculation
Screenshot of your online payment portal and student details compiled on a PDF form.

University of the Visayas
Statement of Account
Screenshot of Student Portal
Student Assessment Form

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