How to Pay Bukas Student Loan Via GCash

Bukas offers two convenient ways for Borrowers to pay their student loans via GCash: GCash Bills Payment or directly through the Bukas App.

Option 1: Paying via GCash Bills Payment

• Open and log in to the GCash app.
• From the dashboard, go to “Bills”.
• Under Biller Categories, select “Schools”.
• Search and select “Bukas Finance Corp.”.
• Enter the Borrower’s complete name, the Bukas Reference Code/Number, and the amount to be paid. (The loan’s reference code is found under the “My Loans” tab of a Bukas account).
• Review details and click “Confirm” to pay.

Note: GCash charges an additional Php 20 service fee per transaction. Ensure enough balance to cover the full amount plus this fee.

Option 2: Paying via GCash through the Bukas App

• Log in to a Bukas account and click on the "My Loans" tab.
• Select "Pay loan via GCash app". Choose to pay the full amount due or set a custom amount.
• Borrowers will be redirected to the GCash portal. Log in using the mobile number, enter the OTP, and GCash PIN.
• Review details and click "Proceed". Payment typically reflects in a Bukas account within 1-12 minutes.

Note: A 2% service fee applies for paying via GCash in-app. Ensure enough balance to cover the full amount plus this fee.

Important Reminders

To safeguard accounts, Borrowers must pay only through our accredited payment partners. Always SELECT BUKAS AS BILLER and AVOID DIRECT BANK TRANSFERS to ensure successful payment crediting.

Frequently Asked Questions

• Where can Borrowers get the reference code for GCash?
  • Use the Bukas Loan Reference Code, found on the “My Loans” tab of the Bukas account or on the disclosure statement.

• Payment made via GCash Bills Payment, but not yet reflected on Bukas Account.
  • GCash may take up to 24 hours to reflect payments on their app. Separately, an SMS will be received once payment reflects in our system (1-3 business days, excluding weekends and holidays). Borrowers can also check their payment dashboard on their Bukas account.

• What to do if payment was sent with the wrong reference code?
  • Email [email protected] with full name, loan reference number, contact number, and proof of payment with the subject "Payment Concerns".

• Cannot find "Bukas Finance Corp." under "Loans" in GCash.
  • Find "Bukas Finance Corp." under the “School” category instead.

• Can partial or advance payments be made using GCash?
  • Yes! Any desired amount can be entered in GCash for partial, full, or advance payments to Bukas Finance Corp.

• Does GCash charge a transaction fee?
  • Yes, a Php 20 fee for Bills Payment or a 2% service fee for in-app payments. Ensure balance covers dues plus the fee to avoid failed payments.

• Can a GCash account registered under a different name be used?
  • Yes. Ensure the reference code is correct to avoid payment reflection issues.

If there are any further questions, send an email to [email protected] or reach out to our team by filling out this form.