About Additional Contact Person Links

Your Additional Contact Person is crucial for your Bukas student loan application. You can't proceed without their feedback.

After you submit a Bukas student loan application, your Additional Contact Person gets an SMS with a link. They use this link to verify their identity, agree to our privacy policy, and upload their valid ID. These links expire, so please encourage them to complete this quickly.

My Additional Contact Person's link expired. What do I do?

If the link expired, simply contact us. In the "How can we help you?" field, tell us you need the "ADDITIONAL CONTACT PERSON CONSENT LINK RE-SENT".

My Additional Contact Person changed their mobile number. How will they get the new link?

If your Additional Contact Person changed their mobile number, please contact us. In the "How can we help you?" field, type "REQUEST TO CHANGE ADDITIONAL CONTACT PERSON’S MOBILE NUMBER" and include:

1. Their Full Name
2. Reason for the Request
3. Old Mobile Number
4. New Mobile Number

Once updated, you'll get an email, and your Additional Contact Person will immediately receive the new consent link.

Note: Updating their mobile number depends on your application's current status. Ensure all application details are correct and consistent.