After reading the Help Center articles, I still need further customer support. How?
If you did not find the answers to your questions on our Help Center, we'd be happy to help you via e-mail!
Kindly use the subject "Inquiry Not Found on Help Center" and send your email to [email protected].
Please provide the following info:
- Student's Complete Name
- Student's Mobile Number
- Student's School
- Installment Number/ Reference Code
- What's the current concern?
Kindly wait 1-2 working days and we will get back to you as soon as we can!
After sending an email, you will receive a ticket code which you can use to follow up on your concern. Please note that we discourage sending multiple write-ins with the same concern as this will slow down the process of attending to your concern.
Would you prefer a different language in our communication channels to support you better? If you are a student, let us know here. If you are a parent or a guardian, you can go here.
