Protecting Your Personal Information

At Bukas, we prioritize not only the future of students but also the security of borrowers' information. While Bukas continuously works to safeguard information, borrowers can also play a part in protecting their data. Here are some important tips to secure personal information:

(1) Create a strong password, and do not share it with anyone

• It's okay to keep secrets sometimes! Ensure that only the applicant knows the password for their Bukas account. Even a Bukas employee does not have the right to know an applicant's password.
• A password should be strong enough so that it cannot be easily guessed. Mix alphabets (uppercase and lowercase), numbers, and special characters. Also, ensure that the most obvious numbers (such as a birthdate) are not used for a password.

(2) Be mindful of surroundings

• Always keep phones locked to prevent unauthorized access to the apps being used. When in a public place, remain vigilant while inputting sensitive personal information.

(3) Never share One-Time Passwords (OTPs)

• There are times when passwords are forgotten, so borrowers use the "Forgot Password" button to reset their password and create a new one. To complete the reset, an OTP will be received. This OTP, or any OTP received from Bukas is highly confidential. This means only the applicant should know it and no one else.

If there are any issues with account security or information updates, please email [email protected] for further assistance.